At a Glance
- Tasks: Lead strategic advisory engagements and drive value realisation for customer transformations.
- Company: NiCE, a leader in CX and CCaaS solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on innovation and collaboration.
- Why this job: Make a real impact on customer experiences and drive measurable improvements.
- Qualifications: Experience in consulting, stakeholder engagement, and contact centre environments.
The predicted salary is between 70000 - 90000 £ per year.
Ni CE is seeking a senior VRS Portfolio Consultant to lead strategic advisory engagements, design business cases, and drive value realisation for customer CX/CCaa S transformations.
You will influence cross‑functional teams in a matrixed organisation and own the end‑to‑end delivery of multi‑product projects.
The role requires hands‑on consulting delivery, strong stakeholder engagement, and a track record of delivering measurable business improvements in contact centre environments.
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CX Transformation & Value Realisation Consultant employer: NICE
NiCE is an exceptional employer that fosters a collaborative and innovative work culture, offering a hybrid working model that balances office and remote work. Employees benefit from continuous growth opportunities in cloud technologies, supported by a team of skilled professionals dedicated to excellence in AWS environments. Located in the United Kingdom, NiCE provides a dynamic environment where your contributions are valued and your career can thrive.
