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- Tasks: Lead and manage client projects from start to finish, ensuring success and alignment with goals.
- Company: Join a global leader in AI-driven customer experience solutions.
- Benefits: Flexible hybrid work model, career growth opportunities, and a dynamic team environment.
- Why this job: Be part of a game-changing company that values innovation and collaboration.
- Qualifications: 2-5 years project management experience and strong communication skills.
- Other info: Work with top talent in a fast-paced, creative atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. We are seeking a proactive, delivery-focused Client Services Project Manager to drive successful implementation and delivery of client-facing projects in line with scope, budget, and timeline. In this role, you will lead complex projects from initiation to close, ensuring all activities align with the agreed Statement of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and external teams are aligned to project outcomes.
How will you make an impact?
- Lead planning, execution, and monitoring of projects
- Define scope, objectives, and deliverables
- Build detailed project plans
- Communicate goals, progress, and challenges
- Manage risks, issues, and action items
- Conduct post-project evaluations
Have you got what it takes?
- 2–5 years experience as a Project Manager
- Experience delivering enterprise projects
- Understanding of project management methodologies
- Strong organizational and time management skills
- Excellent communication and stakeholder management
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NiCE Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer.
Client Services Project Manager employer: NICE
Contact Detail:
NICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us that you’re genuinely interested in NiCE and how you can contribute to their ambitious goals. Tailor your responses to highlight your project management experience!
✨Tip Number 3
Practice your communication skills! As a Client Services Project Manager, you’ll need to convey ideas clearly. We suggest doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Services Project Manager
Some tips for your application 🫡
Show Your Project Management Skills: Make sure to highlight your experience in managing projects, especially in a client-facing role. We want to see how you've successfully led projects from start to finish, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description and relate your past experiences to the specific requirements we’ve outlined. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This will help us understand your fit for the role quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NICE
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your past projects in detail. Be ready to explain how you defined scope, managed timelines, and delivered value. This will show that you understand the complexities of project management and can relate your experience to what NiCE is looking for.
✨Master the Art of Communication
Since you'll be the main client contact, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated goals and progress in previous roles. This will demonstrate your strong communication skills, which are crucial for this position.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in project management and how you overcame them. Highlight your ability to manage risks and issues, as well as how you conducted post-project evaluations. This will illustrate your proactive approach and delivery-focused mindset.
✨Align with Their Ambitious Culture
Research NiCE's values and culture, and think about how your own ambitions align with theirs. During the interview, express your enthusiasm for working in a fast-paced, collaborative environment and your desire to contribute to their innovative projects. This will help you connect with the interviewers on a personal level.