End User Services Director - IT Service Leadership in Manchester

End User Services Director - IT Service Leadership in Manchester

Manchester Full-Time On-site
NICE – The National Institute for Health and Care Excellence

NICE – The National Institute for Health and Care Excellence in the United Kingdom is seeking a Head of End User Services to lead transformation of end-user IT and workplace services. You will drive operational excellence, establish ITIL-based processes, and oversee major incidents while building staff capability and improving user experiences.

The role is hybrid with office presence required for at least 2 days per week, offering a comprehensive benefits package and opportunities to influence

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End User Services Director - IT Service Leadership in Manchester employer: NICE – The National Institute for Health and Care Excellence

Joining NICE as a QSAC Professional Member offers a rewarding opportunity to influence health and social care standards while working alongside dedicated professionals in a collaborative virtual environment. With a commitment to employee growth, NICE provides access to continuous learning and development, ensuring that members can enhance their skills and contribute meaningfully to improving health outcomes. The flexible meeting arrangements in Manchester and London further enrich the experience, making it an excellent choice for those passionate about making a difference in the sector.

NICE – The National Institute for Health and Care Excellence

Contact Details:

NICE – The National Institute for Health and Care Excellence Recruitment Team