Digital Service Owner

Digital Service Owner

Full-Time 46000 - 53000 € / year (est.) No home office possible
NICE – The National Institute for Health and Care Excellence

At a Glance

  • Tasks: Lead digital services to improve health and wellbeing through innovative technology.
  • Company: Join NICE, a leading organisation dedicated to enhancing healthcare decisions.
  • Benefits: Enjoy tailored development, competitive pay, and a supportive work environment.
  • Other info: Diverse workplace with opportunities for personal and professional growth.
  • Why this job: Make a real difference in society while growing your career in digital services.
  • Qualifications: Master's degree or equivalent experience in digital, data, or technology fields.

The predicted salary is between 46000 - 53000 € per year.

Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things!

Please note that this role may not be eligible for sponsorship under the Skilled Worker route. We reserve the right to close adverts early should we receive sufficient applications, so please don't delay your submission.

Main duties of the job

The Digital Service Owner will be responsible for:

  • Demonstrating the person specification criteria in the job advert in your application.
  • Showing all essential criteria through the entirety of the recruitment process to be considered for the job.

This role comes with a current recruitment and retention premium of 10% which is applied against the relevant pay point set by experience at this or equivalent level. The recruitment and retention premium is not a contractual commitment and is reassessed against equivalent market roles periodically. The current premium is in place until end March 2028 at which point a further market assessment will be undertaken to inform future need.

Person Specification

Education/Qualifications: Master's degree level qualification or equivalent experience, demonstrating highly developed specialist knowledge in digital, data, or technology disciplines.

Experience: Significant experience as a senior portfolio/services manager developing new functionality and services. Experience creating strategic roadmaps to inform portfolio transformation programmes whilst balancing live service priorities.

Skills/Knowledge: Extensive knowledge in the principles, methods, techniques and tools for the effective management of a portfolio and related activities through to the successful achievement of planned business benefits. Extensive knowledge in a range of technology/digital project management and delivery methodologies including agile and waterfall. Strong knowledge of tools and processes surrounding application development (building a product and service vision, roadmap development, backlog development and grooming, systems architecture, testing, estimating etc).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Digital Service Owner employer: NICE – The National Institute for Health and Care Excellence

At NICE, we are dedicated to improving health and wellbeing through evidence-based decision-making, making us an exceptional employer for those seeking to make a meaningful impact in society. Our collaborative work culture fosters empowerment and innovation, while our tailored development opportunities ensure that you can grow your career in a supportive environment. Located in a vibrant area, we offer a competitive recruitment and retention premium, alongside a commitment to diversity and inclusion, making NICE a truly rewarding place to work.

NICE – The National Institute for Health and Care Excellence

Contact Detail:

NICE – The National Institute for Health and Care Excellence Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Digital Service Owner

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at NICE or similar organisations. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by practising common questions related to digital service ownership. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!

✨Tip Number 3

Showcase your passion for improving health and wellbeing. When discussing your experience, link it back to how it can contribute to NICE's mission. This will demonstrate that you're not just looking for a job, but that you genuinely care about making a difference.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Digital Service Owner

Digital Service Management
Portfolio Management
Strategic Roadmap Development
Agile Methodologies
Waterfall Methodologies
Application Development
Systems Architecture

Some tips for your application 🫑

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Digital Service Owner role. Use keywords from the job description to show that you understand what NICE is looking for.

Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills in digital, data, or technology have made a difference in your previous roles. We want to see real examples of your impact!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity as much as you do!

Apply Early:Remember, we might close the application process early if we get enough applications. So, don’t wait until the last minute – get your application in through our website as soon as you can!

How to prepare for a job interview at NICE – The National Institute for Health and Care Excellence

✨Know Your Stuff

Make sure you’re well-versed in digital service management and the methodologies mentioned in the job description, like agile and waterfall. Brush up on your knowledge of application development processes and be ready to discuss how you've applied these in past roles.

✨Show Your Strategic Side

Prepare to talk about your experience in creating strategic roadmaps and balancing priorities. Think of specific examples where you’ve successfully transformed a portfolio or service, and be ready to explain your thought process and the outcomes.

✨Demonstrate Collaboration Skills

Since NICE values collaboration, be prepared to share examples of how you’ve worked with diverse teams to achieve common goals. Highlight any experiences where you empowered others or contributed to a positive team dynamic.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions that show your interest in the role and the organisation. Inquire about their current projects or how they measure success in digital services. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.