At a Glance
- Tasks: Lead technical sales processes and demonstrate NiCE's innovative solutions to clients.
- Company: Join a market-disrupting global leader in customer experience technology.
- Benefits: Endless career growth opportunities, collaborative environment, and a chance to work with top talent.
- Other info: Work remotely and be part of a diverse, inclusive team.
- Why this job: Make an impact by solving real business challenges with cutting-edge technology.
- Qualifications: Strong technical background and experience in solution selling required.
The predicted salary is between 63000 - 77000 £ per year.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are seeking a NiCE Portfolio Sales Engineer that will lead the functional and technical sales process with a coordinated focus on solutions development across NiCE's portfolio through discovery and requirements gathering, validation and demonstration. The Portfolio Sales Engineer must be able to articulate NiCE solutions' value and position NiCE's products to both business and technical users.
As the PSE carries responsibilities for NiCE's cross-platform messaging, technical expertise should include call centre operations, telephony and cloud computing. The PSE must be a self-motivated storyteller, with a proven track record in software sales and knowledge of technology. The PSE must demonstrate a positive "can do" approach combined with the ability to eliminate sales obstacles through creative and adaptive approaches. This role is a fit for someone with a strong technical background who has experience with solution selling. The candidate should enjoy a mix of work and be ready to flex their strong technical aptitude.
How will you make an impact?
- Deliver demonstrations that align the NiCE portfolio with the customer's business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NiCE's solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Provide product feedback and suggestions to Product house.
- Able to promptly respond to functional and technical elements of RFIs/RFPs
- Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics
Have you got what it takes?
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
- Self-motivated, highly organized and team-oriented
- Strategic thinker with a strong technical aptitude
Additional Valuable Skills:
- Contact centre technologies, WorkForce Manager/Management, Talent/HR Management, CRM or Business Intelligence experience
- Certifications and knowledge of cloud technologies (AWS, Azure, Google)
- Hardware platforms & Virtualization
- Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Portfolio Presales Engineer employer: NICE Systems
At NiCE, we foster a dynamic and inclusive work culture that empowers our employees to challenge limits and drive innovation. As a Business Consultant in our Value Realisation Services team, you will have the opportunity to work alongside industry leaders in a fast-paced environment, with ample opportunities for professional growth and development. Our commitment to employee success is matched by our focus on delivering exceptional value to our clients, making NiCE an ideal place for those seeking meaningful and rewarding careers.
