At a Glance
- Tasks: Lead HR operations across EMEA and APAC, ensuring top-notch service delivery.
- Company: Join NiCE, a global leader in innovative software solutions.
- Benefits: Enjoy flexible working with 2 office days and 3 remote days each week.
- Other info: Be part of a diverse team driving innovation and excellence in HR.
- Why this job: Make a real impact in a fast-paced, collaborative environment with endless growth opportunities.
- Qualifications: 10+ years in international HR operations and strong leadership experience required.
The predicted salary is between 74250 - 90750 £ per year.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Lead HR Operations across the EMEA and APAC regions, serving as a strategic operational partner to regional HR leadership while ensuring reliable, compliant, and employee-focused service delivery throughout the employee lifecycle. This role will strengthen regional controls, drive process standardization, and bridge local operational requirements with Global HR Operations and centralized shared services. Additionally, the role and their team will support regional workforce analytics, organizational changes, and strategic initiatives, while helping prepare regional processes and data for future platform transformations.
How will you make an impact?
- Operational Leadership: Oversee end-to-end regional HR operations, lifecycle administration, and service delivery across EMEA and APAC.
- Strategic Partnership: Act as a strategic partner to regional HR leadership, aligning regional HR operations, workforce analytics, and team support with broader business goals.
- Compliance & Controls: Ensure multi-country regulatory compliance, govern high-risk HR activities, and maintain robust internal operational controls.
- Shared Services & Cross-Functional Alignment: Partner with centralized HR shared services, HRBPs, Payroll, and Talent Acquisition to streamline handoffs and reduce manual bottlenecks.
- Process Optimization & Knowledge Management: Standardize regional processes, eliminate redundant workflows, and maintain current Standard Operating Procedures (SOPs).
- Change & Transformation: Support regional restructurings, organizational changes, strategic initiatives, and readiness for future HR technology transformations.
- People Leadership: Lead, mentor, and develop a distributed international HR operations team to build capability, cross-training, and resilient coverage.
Have you got what it takes?
- Experience: 10+ years of progressive experience in international HR Operations, Global HR Shared Services, or People Operations leadership within multinational organizations across EMEA and APAC.
- Management Experience: Minimum 3+ years of experience leading, coaching, and developing geographically distributed teams.
- Compliance Expertise: Multi-country working knowledge of regional employment laws, statutory requirements, and labor regulations across EMEA and APAC, alongside global hire-to-retire workflows.
- Systems & Data: Demonstrated proficiency with major HR enterprise platforms (e.g., Oracle, Workday, ServiceNow); strong background in leveraging workforce analytics and metrics to drive operational decisions.
- Project & Change Management: Proven track record of successfully driving process improvement, organizational restructuring, and large-scale operational transformations.
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Manager, International HR Operations employer: NICE Systems
At NiCE Actimize, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to challenge limits and drive innovation. As an Account Executive, you will have the opportunity to take ownership of significant sales opportunities within a high-potential international territory, supported by a collaborative team of experts. With a strong focus on professional growth and the chance to sell a market-leading financial crime platform, NiCE offers a rewarding environment for ambitious individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, International HR Operations
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at NICE Systems!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at NICE Systems.
We think you need these skills to ace Manager, International HR Operations
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at NICE Systems. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to NICE Systems and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at NICE Systems. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to NICE Systems's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at NICE Systems
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with NICE Systems.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at NICE Systems will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact NICE Systems and how you would contribute to adapting HR strategies.
