At a Glance
- Tasks: Lead user-centered services and drive operational excellence across the organisation.
- Company: Join NICE, a leader in health and care excellence with a focus on diversity.
- Benefits: Enjoy flexible working, generous annual leave, and a supportive environment.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact by enhancing user services and driving continuous improvement.
- Qualifications: Proven leadership skills and experience in service management.
The predicted salary is between 75000 - 100000 £ per year.
NICE - National Institute for Health and Care Excellence is seeking a Head of End User Services to lead high-quality, user-centered services across the organization. This senior role focuses on driving operational excellence and continuous improvement.
Responsibilities include:
- Strategic leadership
- Managing supplier relationships
- Embedding a service management strategy
The position offers flexible working, generous annual leave, and a supportive work environment that celebrates diversity.
Director, End-User Services & ITSM Excellence employer: NICE - National Institute for Health and Care Excellence
NICE - National Institute for Health and Care Excellence is an exceptional employer that prioritises employee well-being and professional growth. With a commitment to flexible working arrangements, generous annual leave, and a diverse and inclusive work culture, employees are empowered to thrive in their roles while contributing to meaningful healthcare improvements.
Contact Details:
NICE - National Institute for Health and Care Excellence Recruitment Team
