Content Adviser

Employer: NICE – The National Institute for Health and Care Excellence

Employer type: NHS

Site: 3rd Floor, Manchester

Salary: £53,755 – £60,504 per annum

Salary period: Yearly

Closing: 16/02/2025 23:59

NHS AfC: Band 8a

The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care.

As an equal opportunities employer, we are committed to creating an inclusive environment and welcome everyone from all backgrounds to apply so we can continue to create a workforce which is representative of the communities we serve.

If you are suitably qualified and have an interest in remote, hybrid, full time or part time working, we encourage you to get in touch as we are happy to discuss potential flexible working opportunities.

We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary.

Job Overview

As content adviser at NICE, you’ll be joining the senior leadership of the publishing team at an exciting time. You will lead a team of experienced guidance content designers who work with our CHTE guidance producers to create clear recommendations for the health and care systems.

Alongside this, you\’ll use your experience of content design to support NICE\’s objective to make our guidance more useful, usable and used. To achieve this we are transforming how we work in the publishing team, enhancing our skills in using user insights and data to identify users’ needs, and creating content to meet these needs.

You\’ll play a leading role in this transformation, working with colleagues across NICE, and providing training and support for the publishing team to drive improvements in our content.

Secondments are welcome for this fixed-term post, but you will need consent from your line manager before applying.

Main Duties of the Job

1. As part of the publishing team’s senior management, contribute to our strategy for transforming the team to support new ways of working and a user-focused approach.
2. Provide positive leadership to a team of guidance content designers working on CHTE guidance, motivating them to take responsibility for their topics and supporting them through change and uncertainty.
3. Contribute to NICE’s strategy to transform how NICE content is authored and published, taking responsibility for incorporating content design principles into guidance development, and working collaboratively with colleagues across the organisation.
4. Identify and build strong relationships with NICE guidance development teams, technical advisers and expert committees, influencing and collaborating with them to improve content quality, making sure it meets user needs and is accurate and consistent, in line with our content strategy. Challenge ideas and manage difficult conversations with those stakeholders.
5. Support the publishing team to develop skills in user research and analytics data to promote user-focused content design and provide quality assurance of our work in this area.

Working for Our Organisation

The Publishing team has a key role in creating our guidance content and is responsible for managing, publishing and maintaining NICE’s guidance and advice web pages. We put users at the centre of everything we do, so that our guidance content is accessible, understandable, consistent, and meets our users\’ needs. We work closely with teams across NICE at all stages of guidance development. Our team of 29 includes guidance content designers, content advisers and digital publishers who have lots of varied experience in producing high-quality and user-friendly content.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Detailed Job Description and Main Responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for the full list of responsibilities.

Person Specification

Education/Qualifications

• A master’s degree, or equivalent knowledge and skills gained through relevant experience and professional training or development.

Experience

• Content design and content strategy skills, with experience of applying these across different environments.
• Use of tools like Google Analytics, user feedback, and user research to evaluate and improve content.

Skills/Knowledge

• Ability to lead, manage and inspire a team of guidance content designers by creating a positive and supportive environment. Able to motivate team members to take ownership of their work and solve problems independently where possible.

Important: Due to NICE’s use of anonymised recruitment practices, we ask all candidates not to include any personal details within their application. Please ensure you provide sufficient detail in the supporting information section to allow our team to make an informed judgement about your suitability for this role at this stage. CVs will not be considered.

We reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Please note that applications may be rejected or subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.

Please contact Careers@nice.org.uk if you wish to discuss any additional needs or reasonable adjustments which may support you with your application and/or at interview.

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