AI-Driven CX Value Realisation Consultant

AI-Driven CX Value Realisation Consultant

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead AI-driven transformations and drive ROI for innovative solutions.
  • Company: NiCE, a forward-thinking company in London focused on customer experience.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team and enhance your career in a supportive environment.
  • Why this job: Make a real impact by shaping customer experiences with cutting-edge AI technology.
  • Qualifications: Experience in consulting and operations, with strong relationship-building skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Ni CE in London is seeking a Value Realisation Services Consultant to own business cases and drive ROI value for Ni CE solutions.

You will lead AI-led CX/CCaa S transformations with a strong mix of consulting and operations experience, influencing cross-functional teams within a matrixed organisation.

This hands-on role requires delivering strategic advisory engagements, building trusted advisor relationships, and maturing the VRS delivery methodology to maximize customer value.

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AI-Driven CX Value Realisation Consultant employer: Nice-0a1ef543

At Nice-0a1ef543, we pride ourselves on fostering a collaborative and innovative work environment that empowers our employees to excel. As a Senior Trust Security Advisor, you will benefit from comprehensive professional development opportunities, a supportive culture that values security expertise, and the chance to make a meaningful impact for our UK Sovereign customers. Located in the heart of the UK, we offer a dynamic workplace that champions work-life balance and encourages continuous learning.

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Contact Details:

Nice-0a1ef543 Recruitment Team

We think you need these skills to ace AI-Driven CX Value Realisation Consultant

Business Case Development
ROI Analysis
AI-led Transformations
Consulting Experience
Operations Experience
Cross-Functional Team Leadership
Strategic Advisory Engagements