At a Glance
- Tasks: Manage cleaning operations and ensure top-notch service at a prestigious client site.
- Company: Join NIC Services Group, a family-run leader in contract cleaning services.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Be part of a dynamic team delivering exceptional service and building long-term client relationships.
- Qualifications: Experience in managing cleaning teams and knowledge of health & safety standards required.
The predicted salary is between 30000 - 42000 £ per year.
NIC Services Group Ltd is a privately owned, family run business, and a leading provider of contract cleaning and support services. The company employs thousands of staff across the UK and is known for its consistent growth and strong reputation, proudly serving many well recognised household names. The organisation places high value on delivering exceptional service and maintaining long term client relationships.
This is a full time Service Manager role based in Salford Quays, managing the cleaning operation within a call centre environment at a prestige client site. The Service Manager will ensure service meets client expectations and quality standards using our audit tool.
Daily responsibilities will include:
- Managing cleaning colleagues
- Developing and implementing operational procedures
- Ensuring compliance with Health & Safety regulations
- Maintaining effective communication with the site based client
- Liaising with the client events team to ensure event spaces are set up in readiness for bookings
The Service Manager will also play a key role in delivering staff training as and when required, scheduling shifts, managing time & attendance using Timegate system and ensuring resources are efficiently allocated to meet the business needs.
Qualifications:
- Experience in managing cleaning operations and coordinating teams
- Knowledge of health and safety standards and regulations related to cleaning services
- Experience of managing HR processes
- Strong organisational, problem-solving, and time management skills
- Experience in using Microsoft Office applications and able to communicate effectively at all levels
- Experience in customer relationship management and handling client requirements
- Proven ability to develop and maintain operational procedures
- Flexibility to adapt to changing priorities and on-site requirements
- Understanding of inventory and resource management within cleaning services
- Previous experience in a similar role and familiarity with the cleaning industry is an advantage
Service Manager - Cleaning in Salford employer: NIC Services Group Ltd
NIC Services Group Ltd is an excellent employer, offering a supportive and family-oriented work culture that prioritises employee development and satisfaction. Located in the vibrant Salford Quays, the company provides its Service Managers with opportunities for growth through training and hands-on experience in managing high-profile cleaning operations, all while being part of a respected organisation known for its commitment to quality and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Cleaning in Salford
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like NIC Services Group Ltd.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like NIC Services Group Ltd.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like NIC Services Group Ltd, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Service Manager - Cleaning in Salford
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show NIC Services Group Ltd that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with NIC Services Group Ltd specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. NIC Services Group Ltd will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at NIC Services Group Ltd
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at NIC Services Group Ltd a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at NIC Services Group Ltd.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at NIC Services Group Ltd, showcasing your work ethic and the quality of your previous roles in janitorial services.
