At a Glance
- Tasks: Be the friendly face of our salon, managing bookings and ensuring smooth operations.
- Company: Join Niamo Nails, a boutique salon with a stellar reputation in Bayswater.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Other info: Perfect for those who thrive in a dynamic, client-focused setting.
- Why this job: Make clients feel welcome while honing your organisational skills in a vibrant environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 32833 £ per year.
Location: Niamo Nails, 2 Spring Street, London W2 3RA
Job Type: Full-time, permanent position.
About Niamo Nails: Niamo Nails is a boutique nail salon in Bayswater, London, known for its high standard of finish, warm client experience, and excellent reputation with a loyal, growing clientele. We are looking for an organised, personable Salon Receptionist / Manager to be the welcoming face of the salon and to help keep day-to-day operations running smoothly.
The Role: This is a hybrid front-of-house and operational role, ideal for someone who enjoys client-facing work as much as staying on top of the administrative and organisational side of running a busy salon. You will be the first point of contact for clients, manage bookings, and support the smooth day-to-day running of the salon, working closely with the salon owner and technicians.
Key Responsibilities:
- Warmly greet and welcome clients, ensuring a professional and friendly first impression
- Manage the appointment booking system (Fresha), including scheduling, confirmations, and rebookings
- Handle client enquiries in person, by phone, and online, responding promptly and professionally
- Take payments and manage end-of-day reconciliations and till procedures
- Oversee day-to-day salon operations, including stock levels, supply ordering, and supplier liaison
- Support rota planning and coordination of technician schedules
Salon Receptionist / Manager in London employer: Niamo Allure Limited
Niamo Nails is an exceptional employer, offering a supportive and friendly working environment in the heart of Bayswater, London. As a Salon Receptionist / Manager, you will enjoy competitive pay, opportunities for career growth within a well-established boutique salon, and the chance to be part of a team that values high standards and client satisfaction. With a focus on employee development and a loyal clientele, Niamo Nails provides a rewarding atmosphere for those passionate about beauty and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Salon Receptionist / Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Niamo Allure Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Niamo Allure Limited
Don't be shy about reaching out to Niamo Allure Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Salon Receptionist / Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Niamo Allure Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Niamo Allure Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
