At a Glance
- Tasks: Make calls to potential customers and secure appointments for our sales team.
- Company: Leading medical therapeutic products company with over 60 years of experience.
- Benefits: Competitive salary, uncapped bonuses, 33 days holiday, and career progression.
- Other info: Full training provided and opportunities for exciting company events.
- Why this job: Join a fun, motivational environment and make a real difference in people's lives.
- Qualifications: No call centre experience needed; just bring your passion and positive energy!
The predicted salary is between 19300 - 25000 £ per year.
We are the market leader of medical therapeutic products and have been proudly established in the UK for over 60 years. Our ultimate aim across the whole company is to improve our customers' quality of life. Our Call Centre, located in the heart of Crawley, is looking for candidates to join us as a Call Centre Advisor. This role is an integral part of the business as you will be the first point of contact that our potential customers will have with us, so the ability to build rapport and empathise with that person is essential.
Requirements:
- Call Centre experience is a plus but not essential.
- An ambitious individual with the passion to succeed, positive outlook, energetic and confident.
The Role:
- Making phone calls to future prospects and customers that have enquired directly to us, informing them of our products and how we could potentially help them.
- Securing outstanding quality appointments for our field sales agents to attend.
- Exceeding daily and weekly given targets in a fun and motivational environment.
We offer a basic salary of around £22,308 per annum as a minimum. However, a lot of our Call Centre Advisors are taking home in excess of £25,000 upwards per year due to our fantastic and realistic uncapped bonus structure that we have in place.
Benefits:
- Full time contract - 37.5 hours a week (Part time also available).
- 33 days per year holiday.
- Opportunities for progression within the company.
- Full on-going training and support provided.
- Daily and weekly incentives to encourage excellent performance.
- The opportunity to attend paid for company organised events.
Apply now and we will be in touch to provide you with more information. Please complete the form below attaching your most recently updated CV and we will be in touch as soon as we can. Alternatively, you can email us directly at Lewis.jones@niagarahealthcare.co.uk.
Call Centre Appointer (Full or Part Time) in Crawley employer: Niagara Healthcare
At Adjustamatic, we pride ourselves on being an exceptional employer that champions your success and growth. With a supportive work culture, comprehensive training, and the opportunity to earn uncapped commissions, you can build a rewarding career while making a positive impact on people's lives through our premium healthcare products. Located in North Wales, we offer a unique environment where your ambitions can flourish alongside a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Appointer (Full or Part Time) in Crawley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Niagara Healthcare and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Niagara Healthcare and let us see your personality shine through!
We think you need these skills to ace Call Centre Appointer (Full or Part Time) in Crawley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Niagara Healthcare.
Get Familiar with Our Brand:Before applying, take some time to learn about Niagara Healthcare and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Niagara Healthcare
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Niagara Healthcare.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Niagara Healthcare will surely appreciate.
