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- Tasks: Lead a team to process sewer build-over approvals and improve customer satisfaction.
- Company: NI Water, a key player in water and wastewater services.
- Benefits: Competitive salary, flexible working, generous leave, and wellness programmes.
- Why this job: Make a real impact in the water industry while developing your leadership skills.
- Qualifications: Relevant qualification and experience in the water industry required.
- Other info: Opportunities for hybrid working and career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Build Over Approvals Lead
Role Description
Developer Services is responsible for liaising with private developers and household customers in relation to the provision of new water and wastewater services. On an annual basis, NI Water receives c.360 applications requests to build over or re-align existing sewers. NI Water also has an extensive list of historic un-adopted sites older than five years.
Reporting to the Adoptions Manager, the Wastewater Approvals Lead will apply a customer centric ethos in leading a team that are responsible for the timely processing of legislative agreements relating to sewer build-overs and re-alignments whilst working towards the adoption of un-adopted historic sites.
The Build Over Approvals Lead will be responsible for ensuring adherence to a number of internal and external Service Level Agreements (SLAs) associated with the approval and completion of build overs and re-alignments constructed by Developers and 3rd parties.
As well as responsibility for the BAU performance of Build Over / Re-alignment Team, the post holder will be required to work collaboratively with colleagues from across the business assisting to develop new processes to improve customer satisfaction and facilitate the introduction of digital systems.
Please refer to the Candidate Brief below for further details of role responsibilities.
Applicants MUST be able to demonstrate in their application and where necessary at interview:
ESSENTIAL CRITERIA
1. Have a 3rd level qualification e.g. HNC/HND or equivalent in a relevant field and a minimum of 2 years relevant experience in the water industry. Experience to include knowledge of the design and operation of sewerage systems (including SUDS), wastewater pumping stations and treatment works.
OR
4 years relevant experience in the water industry experience. Experience to include knowledge of the design and operation of sewerage systems (including SUDS), wastewater pumping stations and treatment works.
AND
2. A minimum of two years’ experience in managing complex workloads to deliver high quality outputs and ensure adherence to predefined Service Level Agreements (SLAs).
3. A minimum of 2 years’ experience building and maintaining effective working relationships with internal and external stakeholders to achieve shared outcomes.
4. IT proficient including the use of Microsoft Office applications including Excel and Word.
DESIRABLE CRITERIA
In the event of a large number of applications, in the first instance, candidates may be short-listed on the following desirable criteria:
1. A minimum of 2 years’ experience in the use of surface water and drainage design software applications.
In the event of a large number of applications, in the second instance, candidates may be short-listed on the following desirable criteria:
2. A minimum of 2 years’ experience in developing and designing new or revised business processes.
Salary
This Band 5 role offers a competitive remuneration package with a salary scale of £35,354 to £47,138 per annum (pay award pending).
The starting salary will normally be at the first point of the scale. Salaries are reviewed annually effective 1st April.
Location
Ballykeel Office, Ballymena, BT42 3HA
Westland Office, Belfast, BT14 6TE
Seagoe Office, Craigavon, BT63 5QE
What we Offer
- Generous annual leave and public/privilege holidays
- Flexible working and family friendly policies
- Hybrid Working (applicable to some of our roles after three months following onboarding and training)
- Occupational sick pay
- Employee assistance programmes
- Cycle to work scheme
- One of the largest corporate volunteering schemes in NI
- Award winning health and wellbeing programme which focuses on supporting four key area of employee health; Physical, Mental, Social and Financial
How to Apply
To submit your application, please click APPLY NOW.
For additional information about the role please download a Candidate Brief from the Additional Documents section below.
Closing date for submission of Applications: Monday 29th September 2025 at 10.00am
Interview date:
Wednesday 8th October 2025
Thursday 9th October 2025
Build Over Approvals Lead employer: NI Water
Contact Detail:
NI Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Build Over Approvals Lead
✨Tip Number 1
Network like a pro! Reach out to folks in the water industry, especially those who work with sewerage systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SLAs and wastewater systems. We want you to show off your expertise and how you can contribute to improving customer satisfaction.
✨Tip Number 3
Don’t forget to highlight your experience with digital systems and process improvements. We’re all about innovation, so let’s see how you can help us streamline our operations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need to ace your application right there.
We think you need these skills to ace Build Over Approvals Lead
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in the water industry. We want to see how your background aligns with the role, especially your knowledge of sewerage systems and wastewater treatment.
Be Specific About Your Skills: When listing your skills, be specific! If you’ve got experience with Microsoft Office or drainage design software, let us know. We love seeing candidates who can demonstrate their IT proficiency.
Tailor Your Application: Don’t just send a generic application. Tailor it to the Build Over Approvals Lead role by addressing the essential criteria directly. This shows us you’re genuinely interested and have done your homework!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.
How to prepare for a job interview at NI Water
✨Know Your Stuff
Make sure you brush up on your knowledge of sewerage systems, wastewater pumping stations, and treatment works. Being able to discuss these topics confidently will show that you have the relevant experience and qualifications they’re looking for.
✨Showcase Your Management Skills
Prepare examples of how you've managed complex workloads and adhered to Service Level Agreements (SLAs) in the past. Use specific situations where you successfully delivered high-quality outputs to demonstrate your capability in this area.
✨Build Relationships
Think of instances where you've built effective working relationships with stakeholders. Be ready to share how you collaborated with others to achieve shared outcomes, as this role requires strong interpersonal skills.
✨Get Tech-Savvy
Since IT proficiency is essential, be prepared to discuss your experience with Microsoft Office applications, especially Excel and Word. If you have experience with drainage design software, make sure to highlight that too!