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- Tasks: Ensure safety and security while providing excellent customer service to museum visitors.
- Company: Join G4S, a global leader in security services with a commitment to community safety.
- Benefits: Enjoy 5.6 weeks holiday, pension scheme, employee discounts, and full uniform provided.
- Other info: Opportunities for progression and development in a supportive environment.
- Why this job: Be part of a team that celebrates Ulster's history while keeping the community safe.
- Qualifications: Strong communication skills; customer service experience preferred; security license or willingness to train.
The predicted salary is between 28000 - 30000 £ per year.
Location: Ulster Folk & Transport Museum, Belfast
Working Hours: Full-time, day shifts (7:00 AM - 7:00 PM) 4 on 4 off pattern
Pay Rate: £13.45 per hour
Our successful candidate will have the unique opportunity to work alongside our client, celebrating Ulster's rich history of invention and allowing visitors to explore how lives and communities have always been in motion. This front-facing role combines essential security support with excellent customer service.
Duties Include:
- Managing access controls for visitors and staff.
- Conducting regular patrols of the museum grounds and buildings.
- Collaborating effectively as part of a dedicated security team.
- Completing all Standard Operating Procedures (SOPs) to a consistently high standard.
- Building rapport with visitors, assisting with enquiries, and providing relevant assistance to enhance their experience.
- Building relationships with employers and community organisations.
Ideal Candidate
Our ideal candidate will be a strong communicator, with the ability to build and maintain rapport with our client and their customers. Experience in a front-facing customer service role would be a benefit.
Requirements:
- Holds a Security license or is willing to undertake training to obtain an SIA license.
- Holds a full UK driving license.
Benefits:
- 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked).
- Workplace Pension Scheme.
- Great 4 Savings Employee Discount Scheme.
- Progression, training and development opportunities.
- Full uniform provided.
G4S is an inclusive employer committed to equality of opportunity. As part of our recruitment process, we require a criminal record disclosure for all applicants. We believe in a fair chance for all; a criminal record will not necessarily bar you from employment. Every application is reviewed on its individual merits, ensuring a transparent and non-discriminatory process. All disclosures are handled with strict confidentiality.
To Apply: Please forward your CV via the APPLY Now button below.
Security Officer in Newtownabbey employer: NI Jobs Aspen Testing Account
Contact Detail:
NI Jobs Aspen Testing Account Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Ulster Folk & Transport Museum. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is front-facing, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the company while you’re at it!
We think you need these skills to ace Security Officer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Security Officer role. Highlight any customer service experience and security qualifications you have, as this will show us you're a great fit for the job.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in working at the Ulster Folk & Transport Museum and how your background makes you the ideal candidate. Keep it friendly and professional!
Follow the Application Instructions: We want to make this process as smooth as possible for you. Be sure to apply through our website and follow all instructions carefully. This shows us that you can pay attention to detail, which is super important in this role.
Be Honest and Open: When filling out your application, be upfront about your background and any criminal record if applicable. We believe in giving everyone a fair chance, so just be yourself and let us know how you can contribute to our team!
How to prepare for a job interview at NI Jobs Aspen Testing Account
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at the Ulster Folk & Transport Museum. Familiarise yourself with access control procedures, patrol routines, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a front-facing role, effective communication is key. Prepare examples from your past experiences where you've successfully built rapport with customers or handled difficult situations. This will demonstrate your ability to connect with visitors and provide excellent service, which is crucial for this position.
✨Dress the Part
Even though it’s a security role, first impressions matter! Dress smartly for your interview to convey professionalism. A neat appearance shows that you take the opportunity seriously and are ready to represent the museum well.
✨Prepare for Compliance Questions
Given the nature of the security industry, be ready to answer questions related to compliance and security protocols. Review the basics of BS7858 standards and think about how you would handle various security scenarios. This preparation will help you feel more at ease during the interview.