At a Glance
- Tasks: Support night operations, ensuring guest satisfaction and hotel security.
- Company: Join The Bedford Hotel Belfast, a chic boutique hotel in the city centre.
- Benefits: Competitive salary, flexible shifts, training, and clear career progression.
- Other info: Enjoy a supportive culture with recognition for outstanding performance.
- Why this job: Be part of a dynamic team in a luxury hospitality setting.
- Qualifications: Experience in hospitality, strong customer service, and teamwork skills.
The predicted salary is between 25000 - 30000 £ per year.
The Bedford Hotel Belfast is seeking an experienced Night Porter to join its exceptional team. This is your opportunity to play a pivotal role in one of Belfast's newly opened boutique hotels.
Who We Are: The Bedford Hotel Belfast is a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast is setting new standards for hospitality in Northern Ireland.
Role Responsibilities: As Night Porter, you will assist the manager on duty with the hotel's overnight operations, ensuring that guests receive exceptional service and that the hotel remains secure. Your responsibilities will include:
- Supporting all night operations, ensuring effective communication with the manager on duty to assist with a smooth handover between day and night teams.
- Working as part of a team to maintain standards and efficiently complete tasks throughout the shift.
- Providing a warm and professional welcome to all guests, assisting with check-ins, check-outs, and any late-night enquiries or issues, as required.
- Ensuring the safety and security of all guests, staff, and property through effective communication, assisting with regular checks and adherence to company procedures.
- Assisting with elements of cash handling and night audit procedures, as requested.
- Ensuring compliance with all H&S regulations.
- Completing tasks as required to ensure that the hotel is ready for the next day's operations.
- Assisting the manager on duty in handling any incidents or emergencies calmly and efficiently, following company policy.
- Supporting food and beverage service overnight, where necessary.
- Carrying out cleaning duties and preparing dining/meeting space, as required.
Key Requirements: Previous experience in a night role within the hospitality industry is advantageous. High standard of customer service. Excellent communication skills and the ability to work as part of a small team. Ability to work independently, showing initiative and reliability. Flexibility to work night shifts across weekdays and weekends. Typical shift times are 2300-0730.
What We Offer: At The Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:
- Competitive salary.
- Various shifts.
- Training and development programme.
- Clear career progression pathways and leadership opportunities.
- A supportive, employee-centric culture.
- Recognition and rewards for outstanding performance.
- Work-life balance initiatives.
Why Join Us? Be part of something special: Join the team at one of Belfast's newest boutique hotels. Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement. Grow your career: Benefit from professional development opportunities designed to help you thrive.
Ready to Elevate Your Career? Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.
Night Porter in Belfast employer: NI Jobs Aspen Testing Account
The Bedford Hotel Belfast is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive salaries, comprehensive training programmes, and clear pathways for career advancement, team members are encouraged to innovate and excel in a supportive environment. Located in the heart of Belfast, this boutique hotel provides a unique opportunity to be part of a prestigious establishment that values excellence and fosters a sense of community among its staff.
Contact Details:
NI Jobs Aspen Testing Account Recruitment Team
