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- Tasks: Assist customers and manage confidential items in a dynamic office environment.
- Company: Join G4S, a leading global security company with a diverse team.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime, and free uniform.
- Other info: Flexible hours with opportunities for progression and training.
- Why this job: Make a real difference while developing valuable skills in a supportive team.
- Qualifications: Strong communication and IT skills; full UK driving licence required.
The predicted salary is between 29952 - 30500 £ per year.
Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (NORTH BELFAST) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale: Please note this role is on a sliding pay scale depending on the role you are completing: £14.40 PH - £14.69 PH.
To Apply
Please forward your CV via the APPLY Now button below.
Mobile Admin Relief - Belfast Area employer: NI Jobs Aspen Testing Account
Contact Detail:
NI Jobs Aspen Testing Account Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Admin Relief - Belfast Area
✨Tip Number 1
Get to know the company! Research G4S and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that demonstrate your skills and how you handle challenging situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on what to expect during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the G4S team. So, hit that apply button and let’s get you started!
We think you need these skills to ace Mobile Admin Relief - Belfast Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mobile Admin Relief role. Highlight your customer service experience and any admin skills you have, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've handled enquiries or managed confidential information in the past.
Show Off Your Communication Skills: Since we're looking for confident communicators, make sure your written application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at NI Jobs Aspen Testing Account
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Admin Relief. Familiarise yourself with customer service principles and evidence processing tasks, as you'll need to demonstrate your knowledge and how your skills align with these duties.
✨Showcase Your Communication Skills
As a confident communicator, it's essential to highlight your verbal and written communication abilities during the interview. Prepare examples of how you've effectively handled enquiries or challenging situations in the past, as this will show your potential employer that you're ready for the public-facing aspect of the role.
✨Demonstrate Attention to Detail
Given the importance of managing confidential items, be prepared to discuss your experience with record-keeping and accuracy. Bring examples of how you've maintained detailed records or reports in previous roles, as this will reassure the interviewer of your capability in handling sensitive information.
✨Be Ready for Flexibility Questions
Since the job requires commuting to various locations and working weekends or night shifts, be ready to discuss your flexibility. Share your willingness to adapt to different schedules and locations, and if possible, provide examples of how you've successfully managed similar demands in the past.