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For Companies At a Glance
- Tasks: Lead a team in retail, driving sales and managing stock for a meaningful cause.
- Company: Join the Northern Ireland Hospice team and make a difference in your community.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Why this job: Be part of a positive atmosphere while helping those in need through retail.
- Qualifications: Retail experience and good numeracy, literacy, and IT skills required.
- Other info: Flexibility to assist in nearby shops and participate in local fundraising events.
We’re excited to be recruiting a Shop Supervisor for our Abbots Cross shop.Working 30 hours per week over 4 days, this is a fantastic chance to bring your retail experience to a role that truly makes a difference in the local community.
Responsibilities
- Maintain high standards of cleanliness throughout the shop, including sales floor, stock processing area, offices, and communal spaces.
- Deliver exceptional customer service to all stakeholders.
- Foster a collaborative and supportive environment, working seamlessly with staff, volunteers, and donors.
- Promote a positive and teamwork-oriented culture within the Retail Department.
- Be flexible to assist in neighbouring Hospice shops as required (traveling costs covered).
- Ensure adherence to opening/closing routines and agreed-upon operating hours.
- Comply with all NI Hospice policies and procedures.
- Actively contribute to the planning and execution of special events and promotions to leverage local opportunities.
- Continuously engage in personal training and development through daily management communication and annual reviews.
- Support Northern Ireland Hospice activities within the area when appropriate.
Skills and Qualifications
- Retail experience to include stock control, rotation, and merchandising.
- Have good numeracy, literacy, and basic IT skills.
Further Information
Location – Unit 24/25 Abbots Cross, Newtownabbey, BT37 9QU.For further details, kindly review the Job Description and Specification. Should you have any queries, please do not hesitate to reach out to a member of our People & Organisational Development Team at 02890 781836.The deadline for applications is 19th February 2026, at 4pm (we recommend submitting applications at least 15 minutes prior to ensure smooth processing).For assistance with navigating our online application platform GetGot, or for troubleshooting, please consult the following link: Getgot Application FAQs.Please be advised that all correspondence will be sent to the email address provided on your application form. Kindly check your \’junk/spam\’ folder as emails may occasionally be filtered there due to personal email security settings. Any communication will originate from an email address ending in @nihospice.org.We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
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Shop Supervisor employer: NI Hospice
Contact Detail:
NI Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop in and chat with the staff or volunteers. This shows you’re genuinely interested and helps you understand the community spirit they cherish.
✨Tip Number 2
Show off your retail skills! Be ready to discuss your experience with stock control and customer service. Think of specific examples where you made a difference in previous roles – it’ll help you stand out!
✨Tip Number 3
Bring your passion for the cause! The Northern Ireland Hospice is all about making a difference, so share why you care about their mission. It’ll resonate with the team and show you’re a great fit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and helping the community shine through. We want to see how you can make a difference in our shop and contribute to the Northern Ireland Hospice's mission.
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in stock control and customer service. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Shop Supervisor role. Remember, we’re looking for someone who can communicate well with both customers and volunteers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us without any hiccups. Plus, you’ll find all the details you need right there to help you along the way.
How to prepare for a job interview at NI Hospice
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially around stock control and merchandising. Be ready to discuss your previous experience in these areas and how it can benefit the shop.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to help customers or resolve issues, as this role is all about creating a welcoming experience.
✨Teamwork Makes the Dream Work
Since you'll be working with volunteers and staff, highlight your ability to foster a collaborative environment. Share experiences where you've successfully motivated a team or contributed to a positive atmosphere.
✨Be Ready for Flexibility
This role requires flexibility, so be prepared to discuss how you can adapt to different situations, like helping out in neighbouring shops or participating in local events. Show that you're willing to go the extra mile for the cause!
