Corporate Fundraising Support Officer in Lisburn

Responsible to: Corporate Fundraising Co-Ordinator

Hours per week: 35 hours Mon - Fri

Location: NICHS HQ, 21, Dublin Road, Belfast (Hybrid Working arrangements are available)

Salary: £29,540 (NJC point 14)

Contract: Full Time, Permanent

SUMMARY: Northern Ireland Chest, Heart and Stroke (NICHS) currently needs approximately £3M income per annum to operate, primarily its care and prevention services and to fund local research programmes. The Income Generation department secures income from a number of sources, including:

• Legacies
• Corporate
• Individual Giving
• Community

Job Description: To work collaboratively across the Income Generation team, providing high quality administrative support. This will include excellent logistical support and stewardship of donors.

Key tasks:

• Provide excellent customer service as the first point-of-contact to NICHS supporters, including providing fundraising advice and information about NICHS.
• Manage NICHS merchandise and materials, taking responsibility for stock control, monitoring usage and re-ordering. This will include overseeing a system for dispatching, placing, and maintaining materials across NI.
• Assist the teams by attending cheque presentations and attending fundraising events when appropriate.
• Assist in developing new fundraising products, including merchandise and marketing materials for corporate campaigns.
• Identification of, and reporting on, re-engagement opportunities with lapsed supporters and managing their stewardship.
• Assistance with HQ and 3rd party events, including logistics, corporate fundraising support, and account management of 3rd party event suppliers.
• Manage all online corporate fundraisers.
• To develop and manage a robust collection box programme with supporting distribution, tracking, stewardship and conversion plan.
• Any other duties that fall within the scope of this role that may be required from time to time by the fundraising team managers.

Person Specification:

Essential:

• Educated to A Level or equivalent
• At least 2 years experience of working in an admin role
• Experience of delivering excellent customer care to a wide range of people
• Experience and competence with IT including all Microsoft Packages
• Experience in providing excellent administrative support
• Excellent written communication skills
• Excellent time management skills including experience in multi-tasking, prioritisation and organisational skills and ability to meet deadlines
• Proven experience of working effectively as part of a team
• Valid UK driving licence and the use of a car

Desirable:

• At least 1 years proven fundraising experience
• Experience of a CRM database

NICHS reserves the right to upgrade one or more desirable criteria to essential should the volume of applications so warrant.

SUMMARY OF TERMS AND CONDITIONS:

• Annual Leave: The post-holder will be entitled to 25 days annual leave. This is exclusive of 10 bank and public holidays. The annual leave year runs from 1 April to 31 March.
• Pension: Organisations contributory pension scheme (% employee Contribution will be matched by % employer contribution)
• Car Mileage: The post-holder will be reimbursed for any business mileage under the Car Mileage Scheme.
• Health Scheme: You will be eligible to join the health scheme provided by the organisation.
• Death in Service: You will be eligible to join the death in service scheme provided by the organisation.
• References: All offers of employment are subject to two satisfactory written references.

All applicants will be required to produce:

• Evidence of relevant academic and professional qualifications
• Evidence of relevant vehicle documentation
• Successful applicants must evidence their right to work in the UK (under the Asylum and Immigration Act). This will be evidenced in the first instance by a passport or other forms of identification that will be outlined if no passport is available.

This job description is not intended to be restrictive or definitive. It is important to note that the responsibilities of the post may change to meet the requirements of the evolving services that the charity provides.

NICHS is an Equal Opportunities Employer.

How to apply:

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. Your application pack contains information about NICHS, the job vacancy and the person required. You should read these carefully. You must complete the application form fully and accurately. If there is insufficient space for your answer, continue on a separate sheet. If typing your application form, the boxes will expand as you type. It is your responsibility to ensure that sufficient information is given on the application form to enable the shortlisting panel to assess your suitability for this post.

PLEASE SHOW CLEARLY IN SECTION 4 OF YOUR APPLICATION HOW YOU MEET THE ESSENTIAL AND DESIRABLE CRITERIA OUTLINED IN THE PERSON SPECIFICATION ENCLOSED. THE SHORTLISTING PANEL WILL REFER TO THIS SECTION ONLY WHEN DECIDING WHETHER YOU HAVE PROVIDED SUFFICIENT EVIDENCE TO DEMONSTRATE THAT YOU MEET THE CRITERIA. Please do not assume that because you have mentioned something in an earlier section of the form, that the panel will accept this as evidence that you meet the criteria. You must clearly describe in Section 4 the example you are relying on to demonstrate your skills and experience. Your application form will not be shortlisted if you do not describe the specific actions you took for each example you cite.

Mission and Vision of NICHS:

Applications, CVs and attached sheets: Applications will only be accepted on the official application form (enclosed). Attached CVs will not be considered, either in lieu of the application form or in conjunction with it. Attached sheets will only be considered where they are continuation sheets of a section of the application form where insufficient room was available to include all the necessary details. It is the responsibility of the applicant to ensure an email or signed hard copy of the complete forms, together with the completed Equal Opportunities Monitoring Questionnaire, (please put in a separate envelope marked Monitoring Officer) is returned by Fri 11 September 2026. Application forms received after this time and date will not be accepted.

Under section 8 of the Asylum and Immigration Act 1996, all successful applicants must provide Documentary evidence of their identity for verification and photocopying. Completed applications should be returned no later than 12 noon on Friday 11 September 2026.