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- Tasks: Handle calls and support telephony services in a busy 24/7 environment.
- Company: Join a dedicated National Health Service provider at Victoria Hospital.
- Benefits: Receive training, flexible hours, and the chance to make a difference.
- Why this job: Be part of a vital team supporting healthcare communication.
- Qualifications: Good communication and typing skills; Standard Grade passes in English and Arithmetic.
- Other info: Flexible approach required; training provided for all new team members.
The predicted salary is between 24000 - 36000 £ per year.
A National Health Service provider is seeking a Telephonist to join their Switchboard team at Victoria Hospital in Kirkcaldy. The role involves handling calls, responding to pager requests, and providing support on telephony services in a 24/7 operational environment.
Applicants should have good communication and typing skills, alongside qualifications such as Standard Grade passes in English and Arithmetic. Training will be provided, and a flexible approach is essential.
24/7 Switchboard Operator & Telephonist in Kirkcaldy employer: Nhsscotland
Contact Detail:
Nhsscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Switchboard Operator & Telephonist in Kirkcaldy
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a Switchboard Operator does, especially in a busy environment like the NHS. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and responding to requests, being clear and confident is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees at the NHS or similar roles. They can provide insights and maybe even tips on how to ace the application process!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining the team at Victoria Hospital!
We think you need these skills to ace 24/7 Switchboard Operator & Telephonist in Kirkcaldy
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling calls and responding to requests, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate that you can convey information effectively.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention any relevant experience or qualifications that align with the requirements, like your Standard Grade passes in English and Arithmetic.
Be Flexible in Your Approach: Flexibility is key for this 24/7 role, so don’t forget to mention your willingness to adapt to different shifts or tasks. This shows us that you’re ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Nhsscotland
✨Know the Role Inside Out
Before your interview, make sure you understand what a 24/7 Switchboard Operator & Telephonist does. Familiarise yourself with the responsibilities like handling calls and responding to pager requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or situations. This will show that you can handle the demands of a busy switchboard environment.
✨Highlight Your Flexibility
The job requires a flexible approach due to its 24/7 nature. Be ready to discuss your availability and any previous experience working shifts or in high-pressure environments. This will reassure the interviewer that you're adaptable and ready for the challenges ahead.
✨Prepare for Typing Tests
Since typing skills are essential, consider practising your typing speed and accuracy before the interview. You might even want to mention your typing proficiency during the conversation, as it shows you're proactive and prepared for the technical aspects of the job.
