Ward Clerk - Allerton

Torbay and South Devon NHS Foundation Trust

We are seeking to appoint a Ward Clerk to provide reception and clerical support to Allerton ward and assist in maintaining a high standard of record keeping at ward level.

You will need to be organised & able to communicate with patients, visitors, and members of the multi-disciplinary team.

Main Duties of the Job

• Answering the telephone
• Arranging for notes to come to the ward, filing notes after discharge
• Ensuring notes are sent to the correct area after discharge
• Supporting the MDT in clerical roles
• Ordering stationary and equipment

About Us

Allerton ward is based at Torbay Hospital in South Devon. We are a busy gastrointestinal/surgical Unit. Our ward is very friendly and is a positive place to work. Your role is vital in the ward running smoothly and effectively, welcoming all onto our ward and supporting/directing.

Job Responsibilities

• To provide reception service for all patients and visitors to Allerton ward.
• To ensure that all discharge summaries are completed and sent out in line with Trust Policy.
• To request and collect case notes as necessary and ensure they are available for the MDT.
• Distribute incoming post and redirect as necessary.
• To keep the nurses station tidy and maintain levels of stationary.
• Ensure the day-to-day maintenance of patients\’ case notes, including the insertion of investigations reports, filing plans/nursing notes ensuring all contents are filed strictly in accordance with the current protocol and ensure results are available in a timely fashion.
• To ensure patients/admissions/clinic appointments and outcomes and transfer details are accurate and up to date in the computer systems.
• Clerical support for the Senior Sister.
• Be able to use computer systems, photocopy and scan, and order equipment and stationery.

Person Specification

Experience

• Experience in a similar clerical role
• 4 GCSEs or equivalent level of education
• ECDL or equivalent
• Knowledge of Medical Records
• Experience in using Unit 4 ordering System
• Knowledge of PAS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Name

Torbay and South Devon NHS Foundation Trust

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