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- Tasks: Join our team as a ward clerk, providing essential clerical support in a busy clinical environment.
- Company: Be part of The Newcastle upon Tyne Hospitals NHS Foundation Trust, delivering high-quality healthcare to thousands daily.
- Benefits: Enjoy flexible working arrangements and a supportive team culture with various staff benefits.
- Why this job: Make a real impact in patient care while developing your skills in a dynamic healthcare setting.
- Qualifications: Must have NVQ 2 or equivalent qualifications, plus basic IT skills and effective communication abilities.
- Other info: Work 3-4 days a week with a friendly team, ensuring a great work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a friendly, enthusiastic, dynamic and motivated ward clerk to join our team on Ward 27, Cardiothoracic, or a person looking for a new challenge in an administrative role. We are looking for a reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area.
Shift pattern - 4 shifts per week, 07:30 start, must be flexible to the needs of the service. Operating over a 5 day service. Whilst we currently cater for day case and inpatients, please note that ward 27 will become a day case only unit operating between Monday to Friday only. Date is to be clarified for this change.
37.5 hours/week
Main duties of the job:
- Basic IT knowledge is essential.
- Previous NHS experience with e-record and working within a ward clerk environment is desirable.
- The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
- You will provide a meet and greet service to visitors, patients and staff.
- A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for all day case and outpatient activity, admissions, transfers and discharges of patients.
- Additional duties will include stock ordering, supporting the nursing team and bed management team.
About us:
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from various sites. These include a range of flagship services which deliver cutting-edge care and are a catalyst for innovation to support pioneering clinical practice in the NHS.
Job responsibilities:
- To provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and multidisciplinary team.
- Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
- Ensures case notes, investigations and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
- To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation.
- Ensuring PAS system is up to date and accurate.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
Person Specification:
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent.
- Previous experience working within the NHS.
- Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems.
- Basic IT skills.
- Ability to communicate with members of the public and healthcare providers.
- Able to work effectively alone or part of the multidisciplinary team.
- Effective organisation and time management skills.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Ward Clerk employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as eRecord and Mermaid. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively interacted with patients or team members in previous roles. This will help you stand out during the interview process, especially since the role requires excellent interpersonal abilities.
✨Tip Number 3
Research The Newcastle upon Tyne Hospitals NHS Foundation Trust and their values. Understanding their mission and how they operate will allow you to align your answers during the interview with what they are looking for in a candidate.
✨Tip Number 4
Be prepared to discuss your organisational skills and how you manage competing demands. Think of specific instances where you've successfully prioritised tasks in a busy environment, as this is crucial for the ward clerk position.
We think you need these skills to ace Ward Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a ward clerk. Familiarise yourself with the specific duties mentioned in the job description, such as providing clerical support and managing patient data.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles within the NHS or similar administrative positions. Emphasise your organisational skills and ability to manage competing demands, as these are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your communication skills and adaptability, and provide examples of how you've successfully managed workloads in busy environments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a ward clerk.
How to prepare for a job interview at NHS
✨Show Your Organisational Skills
As a ward clerk, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or priorities. This will demonstrate your ability to handle the busy environment of a clinical area.
✨Communicate Clearly
Excellent communication skills are essential for this role. During the interview, practice clear and concise communication. Be ready to discuss how you've effectively interacted with patients, visitors, and healthcare staff in previous roles.
✨Familiarise Yourself with NHS Systems
Knowledge of NHS systems like eRecord and other tracking systems is desirable. If you have experience with these, be sure to mention it. If not, do some research beforehand to show your willingness to learn and adapt.
✨Demonstrate Flexibility
The role requires flexibility in working hours and adapting to the needs of the service. Be prepared to discuss how you've adapted to changing circumstances in previous jobs, highlighting your enthusiasm for supporting the team.
