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- Tasks: Engage with patients and manage their medical records efficiently.
- Company: Join a dynamic healthcare practice focused on patient care and engagement.
- Benefits: Enjoy flexible hours and the chance to make a real impact in healthcare.
- Why this job: Be part of a supportive team that values patient interaction and service.
- Qualifications: No prior experience needed, just a passion for helping others!
- Other info: Ideal for students looking for part-time work in a friendly environment.
The predicted salary is between 24000 - 36000 £ per year.
post · To reach practice targets by asking patients to complete the patient friends and family surveys on a daily basis. · Patient engagement – proactively inform patients of benefits for signing up to the online services where patients can book appointments, order repeat prescription and view their medical record. · Effectively signpost patients to services appropriate to their needs · Scanning and action the clinical correspondence as per GP instructions into the patients’ medical records · To email referrals to the relevant hospital departments as requested by clinical staff & accurately document the receipt in patient’s records. Processing of referrals using e-RS (previously known as Choose & Book). · Request the repeat prescriptions received in person, email and fax via medicine management in EMIS. · Filing prescriptions actioned by the GP · Medical Records room management (filing and pulling patient medical records). Processing the deductions. · To be flexible
Receptionist employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the specific software and systems mentioned in the job description, like EMIS and e-RS. Having a solid understanding of these tools will show us that you're ready to hit the ground running.
✨Tip Number 2
Demonstrate your patient engagement skills by preparing examples of how you've successfully informed or assisted patients in previous roles. We love candidates who can connect with patients and enhance their experience.
✨Tip Number 3
Be ready to discuss your organizational skills, especially regarding managing medical records and handling referrals. We value candidates who can keep things running smoothly and efficiently.
✨Tip Number 4
Show your flexibility and adaptability by sharing experiences where you had to adjust to changing situations or priorities. This is crucial for a role that requires multitasking and responsiveness.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a receptionist in a medical practice. Highlight your ability to engage with patients and manage medical records effectively.
Tailor Your CV: Customize your CV to emphasize relevant experience, such as patient engagement, handling medical records, and managing referrals. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your proactive approach to patient care. Mention specific examples of how you've successfully engaged with patients or managed administrative tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at NHS
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a receptionist, especially those related to patient engagement and managing medical records. Familiarize yourself with terms like e-RS and EMIS, as they may come up during the interview.
✨Demonstrate Communication Skills
Since the role involves interacting with patients, be prepared to showcase your communication skills. Think of examples where you've effectively informed or assisted others, particularly in a healthcare setting.
✨Show Flexibility and Adaptability
The job description mentions the need for flexibility. Be ready to discuss situations where you've had to adapt to changing circumstances or take on additional responsibilities.
✨Prepare Questions About Patient Engagement
Engage the interviewer by asking insightful questions about how the practice measures patient engagement and the tools they use. This shows your interest in the role and your proactive approach to improving patient experiences.
