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- Tasks: Join our team as a Medical Secretary, providing essential administrative support and patient liaison.
- Company: Be part of a dynamic healthcare practice focused on effective communication and patient care.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by facilitating patient care and supporting healthcare professionals.
- Qualifications: Experience in administrative roles, familiarity with medical terminology, and strong communication skills required.
- Other info: Adhere to confidentiality regulations while working in a fast-paced, rewarding setting.
The predicted salary is between 24000 - 36000 £ per year.
Role Overview: We seek an experienced and motivated Medical Secretary to join our dynamic team. As a key member of the administrative staff, you will provide comprehensive secretarial and administrative support to ensure the smooth operation of the practice. Your role will facilitate effective communication between healthcare professionals, patients, and external organisations. Key Responsibilities: Administrative Support: Prepare, type, and distribute correspondence, medical reports, and referral letters using medical terminology. Handle emails, telephone calls, and other correspondence promptly and professionally. Patient Liaison: Schedule and coordinate patient appointments, referrals, and follow-ups. Address patient inquiries and resolve administrative issues with discretion and sensitivity. Document Management: Maintain accurate and up-to-date patient records using the practice’s clinical system (e.g., EMIS). Process referrals through e-Referral Service (e-RS) and other online
platforms. Coordination: Liaise with hospitals, laboratories, and other healthcare providers to ensure efficient communication and patient care. Support the clinical team with administrative tasks to optimise workflow. Confidentiality: Adhere to GDPR and data protection regulations to maintain patient confidentiality at all times.
Medical Secretary employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarize yourself with medical terminology and common administrative processes in healthcare. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with clinical systems like EMIS or e-RS. If you’ve used similar platforms, be ready to discuss how you managed patient records and referrals efficiently.
✨Tip Number 3
Prepare examples of how you've handled sensitive patient information in the past. Being able to discuss your understanding of GDPR and data protection will show that you take confidentiality seriously.
✨Tip Number 4
Practice your communication skills, especially in a professional context. Being able to articulate how you would liaise with patients and healthcare professionals will set you apart from other candidates.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, particularly in a medical setting. Use specific examples that demonstrate your proficiency with medical terminology and document management.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the responsibilities. Mention your ability to handle patient inquiries with discretion and your experience in coordinating appointments.
Highlight Communication Skills: Emphasize your communication skills in both your CV and cover letter. Provide examples of how you've effectively liaised with healthcare professionals and patients in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a medical secretary role.
How to prepare for a job interview at NHS
✨Know Your Medical Terminology
Familiarize yourself with common medical terms and abbreviations relevant to the role. This will not only help you understand the job better but also demonstrate your preparedness and professionalism during the interview.
✨Showcase Your Communication Skills
As a Medical Secretary, effective communication is key. Be ready to discuss examples of how you've successfully managed patient inquiries or resolved administrative issues in previous roles. Highlight your ability to communicate clearly and sensitively.
✨Demonstrate Organizational Skills
Prepare to talk about your experience with scheduling appointments and managing multiple tasks simultaneously. Provide specific examples of how you've maintained accurate records and ensured smooth operations in a busy environment.
✨Understand Data Protection Regulations
Since confidentiality is crucial in this role, be prepared to discuss your knowledge of GDPR and data protection regulations. Show that you understand the importance of maintaining patient confidentiality and how you would apply these principles in your work.
