Lived Experience Partner

Guy's and St Thomas' NHS Foundation Trust is recruiting two Lived Experience Partners with the passion and drive to support South London's health and care services to deliver positive change through innovation and meaningful involvement. The post holders will support meaningful patient and public involvement at the HIN. They will provide expertise on the involvement of people with lived experience in healthcare. The post holder will work with a wide range of stakeholders including clinicians and managers to ensure provision of the best possible patient experience and service delivery.

We are looking for two people with excellent interpersonal skills, who have a track record of using their own lived experience of healthcare to develop and improve services. We are also looking for people who have strong connections to the South London community.

The award-winning HIN is a vibrant and exciting place to work. Our office is based near Waterloo/Westminster stations, and we offer great health and wellbeing support. Our HIN Academy provides fantastic training to upskill staff to work collaboratively across the system. We also offer regular opportunities for staff to work from home.

Working Pattern: Hybrid

Main duties of the job:

• Has demonstrable lived experience of healthcare improvement with evidence of affecting change within a health and/or care setting.
• Is well connected to the local community particularly with those who have experience of using health and care services in south London.
• Can work flexibly and prioritise in response to changing demands and requirements.
• Has excellent interpersonal skills and is comfortable working with a wide range of people at different levels of seniority and from different organisations.
• Has strong organisational skills, reliability and the ability to work to deadlines and communicate effectively.
• Is IT literate, including competency in Microsoft Office programmes and willing to learn new IT systems.

About us:

Health Innovation Network (HIN) South London is the Health Innovation Network for South London. We are uniquely established to connect academics, NHS commissioners and providers, local authorities, patients and patient groups and industry to accelerate the spread and adoption of innovations and best practice, using an evidence-based approach, working across large populations.

We work across a huge range of health and care services through each of our clinical and innovation themes, to transform care. The HIN works with a range of expert support and services across the health and care sectors that support NHS innovators and companies to realise the commercial and economic potential of their innovations.

Our Values:

• Brave: We encourage our teams and others to be brave with their ideas and support them to try new things.
• Kind: We care about each other, the people we work with and about the health and wellbeing of south Londoners.
• Open: We're open about what we do, and we share what we learn.
• Different: We think differently, and we are strong because of our diverse background, talents, and experiences.
• Together: We build communities and networks, we collaborate, and we connect.

Job responsibilities: Please see attached JD and Person Specification for full information.

We are committed to Equality, Diversity and Inclusion and ensure we have a diverse panel for all our recruitment.

Don't meet every single requirement in the person specification? Studies have shown that women and people from global majority backgrounds are less likely to apply for jobs unless they meet every single criteria. At the HIN we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience does not align perfectly with what is stated, we encourage you to apply anyway or contact us to discuss. You may be just the right candidate for this or other roles.

Person Specification:

• Qualifications: Educated to degree level or equivalent knowledge, skills and experience.
• Experience: Demonstrable lived experience of healthcare improvement with evidence of affecting change within a health/care setting. Well connected to the local community particularly with those who have experience of using health and care services in south London.
• Skills: Work flexibly and prioritise in response to changing demands and requirements. Have excellent interpersonal skills and be comfortable working with a wide range of people at different levels of seniority and from different organisations. Strong organisational skills, reliability and the ability to prioritise, meet deadlines and delegate effectively. IT literate, including competency in MS Office programmes.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £35,964 to £43,780 a year pro rata inc HCA.