Lead Data Analyst – Community Services

We are looking for a dedicated, enthusiastic, and dynamic individual to join the Trust’s Business Intelligence team.

Do you have a strong interest in Community Healthcare? Do you enjoy developing and designing analytical tools to support services? We have an exciting and ambitious program of work planned and invite you to apply if you are passionate about digital transformation in healthcare. Based at our Catford offices, you will be working as part of a team, leading on Community reporting.

The role requires an individual with strong technical and analytical skills but there will also be the opportunity for growth and development. A strong understanding of the Rio system would be beneficial but strong SQL skills are a must.

Main duties of the job

• To engage with our Community partners to help provide exceptional care and drive performance improvement via the use of analytical tools.
• The day-to-day management and submission of community statutory returns as well as FOI and ad-hoc queries.
• To lead on the implementation of Community Faster Data Flows.
• To become the subject matter expert for community data, provide guidance to the wider team and lead on improving data quality with the services.

Job responsibilities

The post holder will be required to oversee the provision and distribution of designated statutory submissions, intelligence reports; monitoring trends, patterns and providing forecasts, ensuring that they meet required standards for quality and accuracy and that they are submitted in accordance with relevant deadlines.

The post holder will be expected to manage the creation, quality assurance and submission of the Community Services Data Set (CSDS), to identify and manage risks, and ensure the Trust is compliant with national data submission standards.

The post holder will be responsible for supporting the implementation and ongoing oversight of the Community Faster Data Flows submission, in partnership with the Data Warehouse team.

The post holder will be the subject matter expert for community services data, and work collaboratively across the Performance & BI team and wider organisation in ensuring community service data, information and analytic requirements are met.

The post holder will be required to liaise with Managers at all levels to succinctly articulate and manage reporting requirements and have the knowledge and technical expertise to handle complex computer-based data relationships.

Regular contact with service managers as part of the ongoing provision of routine reports and discussions relating to the specifications of ad-hoc requests and the interpretation of the data provided.

Contact with relevant external organisations e.g. NHSE as part of dealing with statutory reporting and ad-hoc enquiries from these sources.

The post-holder will need to have and be able to demonstrate very good communication skills.

The post-holder will possess good negotiation skills and tact in dealing with complex information.

To have involvement and a good understanding of a range of clinical system / Data Warehouse processes, including fault clearance (necessary for the production of required reports) and the distribution of these reports in a timely manner.

Contribute to the set-up and maintenance for selected clinical systems and database tables and routines to ensure the ongoing efficient running of the systems and processes.

Application of the combination of Health Service knowledge and computer enquiry skills to successfully support the routine and ad-hoc requests of Trust Managers by translation of requests into the programs necessary to extract this data. Validation of output for accuracy, presentation of data in an acceptable style and interpretation where necessary.

To translate national standards to the local arena and advise managers on data collection methods.

Initiates processes and procedures to improve the quality of information captured and analysed on the Trust’s patient-based systems.

To provide training, guidance and support to colleagues across the organisation.

Responsibility to document all processes and procedures relating to own work.

To develop and maintain standard reports used for monitoring relevant Key Performance Indicators.

Regularly meet with staff and managers of the departments involved to monitor performance against agreed targets / standards.

Person Specification

Qualifications & Training

• Educated to Masters level or equivalent and relevant experience.
• Evidence of continuous professional development (CPD).

Experience

• Significant NHS Community & Acute service experience in an analytical role.
• Knowledge of Summary Care Records and experience of using an EPR or equivalent system.
• Experience of managing staff.

Knowledge

• Excellent knowledge of NHS (acute & community) statutory returns, submissions, data sets and reporting requirements.
• Good interpersonal skills, able to build and develop working relationships both internally and externally.
• Able to translate and communicate complex issues verbally.
• Ability to integrate databases using Structured Query Language (SQL).
• Able to work with large incomplete datasets.
• Significant experience analysing data, preparing reports and presentations.
• Excellent numerical and analytical skills.
• Advanced knowledge of applications such as Excel, Word, SSRS etc.
• Able to train & develop staff.
• Knowledge of Business Objects and OLAP cubes and SSIS functionality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Head of Reporting Services and BI Transformation

£46,148 to £52,809 a year per annum plus HCAS.

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