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- Tasks: Help patients with inquiries and guide them to the right services.
- Company: Join a supportive healthcare team focused on patient care.
- Benefits: Flexible hours, potential for overtime, and skill development opportunities.
- Why this job: Gain hands-on experience in healthcare while making a difference in patients' lives.
- Qualifications: No experience needed, but a friendly attitude is a plus!
- Other info: Fixed schedule with the chance to work extra hours on weekends.
As a Receptionist/ Care Navigator you will be required to deal with all patients enquires. You will be required to triage the patient to allow you to navigate them to the correct service. You will be dealing with patients face to face and via the telephone and online. You do not require experience however it will be preferred. There is scope to develop your skills and hours. The vacancy is for 13 hours a week. Fixed days and hours are: Monday 8am -12pm Thursday – 4-8pm Friday – 2pm – 7pm There is also the opportunity for overtime week days and 1 Saturday a month.
GP Receptionist employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist
✨Tip Number 1
Familiarize yourself with common patient inquiries and the services offered by the GP practice. This will help you feel more confident when navigating patients to the right service during your interview.
✨Tip Number 2
Practice your communication skills, both verbal and non-verbal. Since you'll be dealing with patients face-to-face and over the phone, being able to convey empathy and clarity is crucial.
✨Tip Number 3
Show your enthusiasm for learning and developing new skills. Highlight any relevant training or courses you've taken, even if they are not directly related to healthcare.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding overtime and weekend shifts. This shows that you're committed and willing to contribute to the team beyond the fixed hours.
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a GP Receptionist. Familiarize yourself with patient triage processes and how to handle inquiries effectively.
Tailor Your CV: Highlight any relevant skills or experiences that relate to customer service, communication, and problem-solving. Even if you lack direct experience, emphasize transferable skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention your willingness to learn and develop your skills in a healthcare environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at NHS
✨Show Your Communication Skills
As a GP Receptionist, you'll be interacting with patients face to face and over the phone. Make sure to demonstrate your ability to communicate clearly and empathetically during the interview.
✨Understand Triage Basics
Familiarize yourself with the concept of triaging patients. Be prepared to discuss how you would assess patient needs and direct them to the appropriate services.
✨Highlight Your Flexibility
Since the role offers fixed hours but also opportunities for overtime, express your willingness to adapt to different schedules and take on additional shifts when needed.
✨Prepare for Scenario Questions
Expect questions that present hypothetical situations you might face as a receptionist. Practice responding to scenarios involving difficult patients or managing multiple inquiries at once.
