Deputy Chief Information Officer

The Newcastle upon Tyne Hospitals NHS Foundation Trust

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We serve people from across the whole of the Northeast, North Cumbria and beyond. We are continuing our journey for our system’s plans for greater collaboration to develop, enhance, and improve clinical pathways resulting in better patient experience and outcomes through our strategic alliance and partnership with the Great North Healthcare Alliance (GNHA).

Main duties of the job

We acknowledge that we are living in very challenging times and our Trust has much work to do to improve our performance, culture and services for our patients and staff. We are committed to doing so and have made a significant start by responding quickly and positively to the findings of the CQC inspection. Our priority has been to improve culture focussed on listening and responding to our staff.

We now have a unique opportunity for an ambitious, highly motivated, experienced and skilled digital professional to join the Digital, Data and Technology Directorate as Deputy Chief Information Officer (DCIO). You will help create and implement our long-term clinically led digital strategy & investment framework for the Trust, digitising services, connecting them to support integration & through these foundations, enable service transformation.

Job responsibilities

With a commitment to both system and organisational excellence, you will build on optimizing the current Oracle Cerner Millenium Electronic Patient Record & related systems, working in partnership with organisational & clinical leadership teams, delivering a new Digital Strategy which is aligned to the Trust’s overall strategy & priorities. Recognizing the impact of clinical expertise and aligning our digital work with our core business of healthcare delivery we are seeking a Deputy CIO that has clinical experience with current clinical credentials. As DCIO you will be the expert lead for the evolution of clinical & business information processes, ensuring high-quality provision and support for business-critical systems across the Trust. You will be comfortable working with a range of stakeholders across the Trust, and the wider regional health and social care economy.

As a progressive thinker and creative disrupter, focused on the need to deliver benefits to patients, the public, and care professionals, you will work cohesively & collaboratively with the Clinical Boards and Executive teams across the Trust to generate innovative digital solutions to support clinical processes, improving both staff & patient experience. You will be a strategic thinker so we can continue to modernise and improve our digital services, but also be able to execute change and get the job done. If this sounds like you & you have the skills, expertise & motivation to succeed in this career changing role, we would be delighted to hear from you.

The Deputy CIO will report directly to the Chief Information Officer and should have extensive digital and operational management experience in a healthcare environment, including leading staff and have familiarity of Oracle Health (Cerner) solutions. They will have been working at a senior level with experience engaging with senior leadership.

Person Specification

Qualifications and Experience

• Educated to Masters level or equivalent experience (must be able to demonstrate ability to have the capacity/experience to take on a senior management role)
• Clinical qualification /background / NHS experience Holds a current clinical registration (Nursing, Consultant, AHP)
• Evidence of attendance at CHIME, Digital Academy, Florence Nightengale Academy, or recognized digital health learning event.
• Membership of appropriate professional body (e.g. CHCIO, FEDIP, Topol Fellow, Nightingale Digital Academy or certification as MSP, Prince 2)
• A leadership or management qualification (e.g. Diploma in Management Studies) or equivalent experience
• Significant experience as a digital leader & senior management role in a complex organization or system
• Significant experience of working in a clinical role treating patients.
• Recent demonstrable experience in managing a clinical team of professionally licensed/registered care providers.

Skills, Knowledge and Understanding

• Track record of digital innovation in multiple settings
• Impacted on health outcomes through the implementation of digital solutions
• Led digitization strategy and roadmap development
• Experience in governance arrangements and assurance reporting
• Extensive Experience of managing a large department including day to day management, team organization and development.
• An understanding and knowledge of the workings of the NHS, the national NHS Digital Strategy, the challenges it faces and of the reform agenda and involvement in the production of local or sector wide strategies
• Experience of working on substantive digital programmes/implementation (ie., EPR, LIMS, Radiology, Maternity, PAS, Eobs, Virtual Ward) digitizing care delivery.
• Advanced knowledge and experience in managing large groups of IT/Digital/clinical personnel, significant budgets, commercial contracts and supplier relationships and complex strategic programmes of work.
• A full understanding of the implementation of business change management, overcoming resistance to change and digital/IT change management. Leading through complex and sometimes contentious change and transformation at scale.
• Experience implementing a critical enterprise-wide digital Trust system
• Experience preparing business cases & board level reports
• Understanding of data migration, integration, interoperability projects
• Understands system integration, interoperability standards (HL7, FHIR, OpenEHR) and GDPR, and data reporting to NHS
• Experience delivering complex projects to timescale and budget
• Understand the principles of how to manage a budget, work with a team to reduce expenditures. Able to develop business cases, contract management.
• Exposure to Power BI and reporting systems
• Computer literate with an ability to use the required systems/office packages
• Experience managing under NHS human resource policy
• Able to demonstrate the six NHS Leadership Competency Domains

Other

• Willing to work outside normal contracted hours and travel to other locations

Attributes

• Inspires others and leads by example. Advanced motivational, influencing and negotiating skills with proven success
• Able to work as part of a team and lead teams in a positive way
• Action oriented and committed to excellence
• Excellent analytical skills, with a practical approach to problem solving and can break down complex projects into composite parts
• A commitment to ethical standards expected of public sector leaders in the UK including declaration of the Fit and Proper Persons Requirements Test Framework (FPPT)
• Resilient under pressure and calm in a crisis
• Excellent planning and organizational skills, ability to manage competing priorities
• Ability to communicate confidently and frequently with credibility within the scope of the role using appropriate tools and language to a varied audience of internal and external stakeholders. Can engage across organizational boundaries, disciplines and levels of operation.
• A progressive thinker and creative disrupter, focuses on the needs to deliver benefits to patients, the public and care professionals
• Ability to accurately produce written documents relating to procedures and policies, business cases, functional requirements.
• Able to present project management at a senior level
• A commitment to organizational as well as system excellence. Able to put the patient at the centre of our vision.
• Politically Astute
• Able to work with diverse workforce and comply with WDES, understanding of health inequalities
• Excellent verbal communication, persuasion, influencing and negotiation skills. Able to communicate with tact and sensitivity where appropriate
• Self motivated and able to work autonomously
• The ability to produce clear, concise and accurate written documents, presentations and deliver to various audiences
• Ability to work under pressure and to tight deadlines
• Able to interpret highly complex programme information and communicate effectively across multiple stakeholders, at a senior level, as well as communicating effectively in the public domain.
• An innovative and pragmatic manager who has a track record of conceiving and implementing systems and services that have achieved demonstrable and continuing benefits for organisations
• Curious and seeks to understand advanced and new technologies including artificial intelligence, assess its application, collaborate on governance of AI design requirements and ensure it is deployed fairly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Regent Farm Road Gosforth Newcastle upon Tyne

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-48-053

Job locations

Regent Farm Road Gosforth Newcastle upon Tyne

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