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For Companies At a Glance
- Tasks: Lead operational management and ensure quality care delivery for patients.
- Company: Join Cambridge University Hospitals, a top NHS teaching hospital with a vibrant healthcare community.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and impactful contributions.
- Why this job: Be part of a high-performing culture that drives change and improves patient outcomes.
- Qualifications: Bring substantial operational leadership experience and strong influencing skills.
- Other info: This role is crucial for shaping the future of healthcare in a leading academic medical center.
The predicted salary is between 72000 - 108000 £ per year.
Cambridge University Hospital NHS Foundation Trust
The role of COO is a critical one within our executive team, responsible for both the strategic and day-to-day operational management and service delivery of care for patients. This is a busy, exciting and progressive operating environment and this role will ensure the organisation delivers the best possible outcomes for our communities by leading a high-performing culture across CUH. The successful candidate will bring substantial operational leadership experience gained in settings of scale and complexity, alongside the ability to influence and impact change. They will bring highly developed influencing, persuasion and negotiation skills, with the ability to bring about change and develop services in a multi-stakeholder environment and with high levels of self-awareness.
Main duties of the job
- On behalf of the Chief Executive and Deputy Chief Executive, lead the operational management of the Trust, including the achievement of quality and performance standards that deliver improvements for patients, ensuring cohesive working and optimum performance.
- Lead and hold to account the clinical Divisions to deliver performance standards derived from the NHS Operating Framework, Trust Annual Plan and other regulatory bodies and sources.
- Provide expert advice and briefing to the Trust Board (including the Chair and Non-Executive Directors specifically as appropriate) on all matters affecting the operational performance of the Trust.
- Work closely with the other members of the Executive Team to ensure a Trust-wide approach to issues as necessary, especially as relates to use of capacity, quality improvement, development of specialties and delivery of performance standards.
- Support and contribute to the establishment of Trust-wide standards and systems to maintain, monitor and improve quality of care and operational delivery.
- Contribute to the Trust’s efficiency targets by the effective use of resources and the improvement of productivity.
- In conjunction with the Chief Nurse and Chief Medical Officer, monitor the quality of care, particularly at ward level and ensure that improvement actions are implemented as necessary.
- Manage the emergency planning and business continuity processes ensuring robust and responsive plans are in place for major internal and external incidents.
About us
Cambridge University Hospitals (CUH) is an internationally renowned healthcare organisation and one of the largest and highest profile NHS teaching hospitals in the country. We deliver expert care for patients while our vibrant teaching community equips and empowers the healthcare leaders of tomorrow. CUH – Addenbrooke’s and The Rosie – is a team of over 13,000 people and a range of partners who are passionate about improving people’s lives. We have an annual budget of over £1.5bn and provide services as a local hospital for people in Cambridge, South and East Cambridgeshire, and as a specialist hospital for a wider population. As an academic medical centre we work across 75 medical and surgical specialties, with corporate and support teams – and health, care, academic and industry partners – to deliver care, learning and research in support of our vision of a healthier life for everyone.
We are situated on the Cambridge Biomedical Campus, the largest centre of life science and medical research in Europe, and aspire to develop cross-industry partnerships that further improve outcomes for patients while powering economic growth through working with some of the greatest minds in the country on cutting edge research which can then directly impact patient care. Building for the future is an essential part of our strategy, and we see this coming to fruition through our exciting plans for the development of new Cancer and Children’s hospitals.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Please see attached applicant information pack for details.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contract
Permanent
Working pattern
Full-time
Reference number
180-ASN-92736
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Chief Operating Officer employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced by large NHS organizations like Cambridge University Hospitals. Understanding the unique complexities of healthcare delivery in such settings will help you demonstrate your relevant experience and insights during discussions.
✨Tip Number 2
Network with current or former executives in similar roles within the NHS. Engaging in conversations with them can provide you with valuable perspectives on the role and expectations, as well as potential insider tips on how to navigate the application process.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with fostering a high-performing culture. Be ready to share specific examples of how you've successfully led teams through change and improved operational performance in previous roles.
✨Tip Number 4
Stay updated on current trends and policies affecting the NHS, particularly those related to operational management and patient care. This knowledge will not only enhance your discussions but also show your commitment to the organization's mission and values.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the Chief Operating Officer position at Cambridge University Hospitals. This will help you tailor your application to highlight relevant experiences.
Highlight Leadership Experience: Emphasize your substantial operational leadership experience in complex settings. Use specific examples that demonstrate your ability to influence change and lead high-performing teams.
Showcase Communication Skills: Demonstrate your highly developed influencing, persuasion, and negotiation skills. Provide examples of how you've effectively communicated with stakeholders and led initiatives that required collaboration across various departments.
Align with Trust Values: Make sure to align your application with the values and mission of Cambridge University Hospitals. Highlight your commitment to improving patient care and your understanding of the NHS Operating Framework.
How to prepare for a job interview at NHS
✨Showcase Your Operational Leadership Experience
Be prepared to discuss your previous roles in operational management, especially in complex healthcare settings. Highlight specific examples where you successfully led teams and improved service delivery.
✨Demonstrate Your Influencing Skills
Since the role requires strong influencing and negotiation skills, come equipped with examples of how you've effectively influenced stakeholders in past positions. This could include managing multi-stakeholder projects or driving change initiatives.
✨Understand the Trust's Goals and Challenges
Research Cambridge University Hospitals and familiarize yourself with their strategic goals, recent challenges, and achievements. This knowledge will help you align your responses with their mission and demonstrate your commitment to their objectives.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making processes. Think through potential challenges the Trust might face and how you would address them, particularly in terms of quality improvement and operational efficiency.
