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- Tasks: Manage complex cases for NHS Continuing Healthcare patients and support safeguarding situations.
- Company: Join North West London Integrated Care Board, a dynamic team focused on innovative healthcare solutions.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and flexible working.
- Why this job: Make a real impact in healthcare while working with a diverse, skilled team.
- Qualifications: Must have a relevant nursing degree and experience in complex case management.
- Other info: Located at Sudbury Primary Care Centre, this role offers a chance to grow in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
North West London Integrated Care Board is looking to appoint a full time CHC Complex Clinical Assessor. The post holder will report to the CHC Complex Clinical Case Manager.
The post holder will be responsible for providing day to day case management expertise for CHC eligible patients presenting with highly complex needs and circumstances including supporting complex safeguarding situations, providing support to the Head of CHC with legal cases, such as court of protection.
We are looking for innovative, forward thinking, enthusiastic and confident nurses to be part of a skilled and dynamic team. Previous experience of working in NHS Continuing Healthcare would be an advantage and a sound level of knowledge and experience of the National Framework for NHS Continuing Healthcare is required.
The post holder will need to be an excellent communicator with sound interpersonal skills. They will need to have the ability to manage emotive and sensitive issues with tact and diplomacy, work well under pressure, negotiate with confidence, and maintain a high level of productivity. They will become part of a diverse multi-skilled team, who support each other with their own clinical knowledge to ensure the best personalised care for each individual client.The post holder will complete all aspects of NHS Continuing Healthcare and strive to improve processes and services. They will respond and report safeguarding concerns working closely with system partners. They will ensure that DoLS compliance is followed. They will need to demonstrate time management skills in managing a caseload, and working in a flexible manner within a pressurized environment., Knowledge Training and Experience
Essential
-
Relevant degree/professional qualification in Nursing (RGN, RNLD, RMN)
-
Evidence of continuous professional development
-
Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.
-
Experience of working in a complex, multi-disciplinary environment
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Experience of case management with service users who have complex health needs
-
A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice
-
An understanding of the Mental Capacity Act 2005 and its application
-
An understanding of commissioning for complex health needs in the context of NHS Continuing Healthcare
-
A good level of working knowledge of the relevant legislation and theories underpinning the provision of services to the relevant client group
-
A clear knowledge and understanding of service provision available locally, regionally and nationally for the client group
-
Understanding of relevant current NHS and social care market mechanisms
-
Good working knowledge of adult safeguarding
-
Awareness of Data Protection and confidentiality issues
-
Excellent time management skills
-
Ability to prioritise and to work effectively on own initiative
-
Ability to work in hostile environments and deal with conflict on a regular basis
-
Understanding of the commissioning/ procurement process for adult continuing health care packages
Physical Skills
Essential
- Skills for manipulating information. Intermediate keyboard skills
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Other
Essential
-
An ability to maintain confidentiality and trust
-
Used to working in a busy environment
-
Adaptability, flexibility and ability to cope with uncertainty and change
-
Commitment to continuing professional development
-
Professional calm and efficient manner
-
Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
-
Effective organiser
Person Specification
Knowledge Training and Experience
Essential
-
Relevant degree/professional qualification in Nursing (RGN, RNLD, RMN)
-
Evidence of continuous professional development
-
Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.
-
Experience of working in a complex, multi-disciplinary environment
-
Experience of case management with service users who have complex health needs
-
A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice
-
An understanding of the Mental Capacity Act 2005 and its application
-
An understanding of commissioning for complex health needs in the context of NHS Continuing Healthcare
-
A good level of working knowledge of the relevant legislation and theories underpinning the provision of services to the relevant client group
-
A clear knowledge and understanding of service provision available locally, regionally and nationally for the client group
-
Understanding of relevant current NHS and social care market mechanisms
-
Good working knowledge of adult safeguarding
-
Awareness of Data Protection and confidentiality issues
-
Excellent time management skills
-
Ability to prioritise and to work effectively on own initiative
-
Ability to work in hostile environments and deal with conflict on a regular basis
-
Understanding of the commissioning/ procurement process for adult continuing health care packages
Physical Skills
Essential
- Skills for manipulating information. Intermediate keyboard skills
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Other
Essential
-
An ability to maintain confidentiality and trust
-
Used to working in a busy environment
-
Adaptability, flexibility and ability to cope with uncertainty and change
-
Commitment to continuing professional development
-
Professional calm and efficient manner
-
Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
-
Effective organiser
NHS Continuing Healthcare (NHS CHC) is a package of care for adults aged 18 or over which is arranged and funded solely by the NHS. North West London Integrated Commissioning Board (ICB) are looking for individuals to join the service in a variety of roles and bands. The NWL team has come together under a new structure and this is an exciting opportunity to join a dynamic and positive team.
Job locations
Sudbury Primary Care Centre
Watford Road
Sudbury
HA0 3HG
CHC Complex Clinical Assessor employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CHC Complex Clinical Assessor
✨Tip Number 1
Familiarize yourself with the National Framework for NHS Continuing Healthcare. Understanding its application in practice will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your experience in multi-disciplinary environments. Be ready to discuss specific examples where you've successfully collaborated with other professionals to manage complex cases.
✨Tip Number 3
Prepare to showcase your communication skills. Think of scenarios where you've effectively managed sensitive issues or conflicts, as this is crucial for the role.
✨Tip Number 4
Demonstrate your understanding of adult safeguarding and the Mental Capacity Act 2005. Being knowledgeable about these areas will set you apart as a candidate who is well-prepared for the challenges of the position.
We think you need these skills to ace CHC Complex Clinical Assessor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in NHS Continuing Healthcare and case management with complex health needs. Use specific examples that demonstrate your expertise in these areas.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated in challenging situations. Highlight your interpersonal skills and ability to manage sensitive issues with tact.
Demonstrate Knowledge of Legislation: Clearly outline your understanding of the National Framework for NHS Continuing Healthcare and the Mental Capacity Act 2005. This will show that you are well-versed in the legal aspects relevant to the position.
Express Commitment to Professional Development: Mention any continuous professional development activities you've engaged in. This demonstrates your commitment to improving your skills and staying updated in your field.
How to prepare for a job interview at NHS
✨Showcase Your Clinical Expertise
Be prepared to discuss your clinical experience in detail, especially in relation to NHS Continuing Healthcare. Highlight specific cases where you managed complex health needs and how you navigated the challenges involved.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with multidisciplinary teams and handled sensitive situations.
✨Understand Relevant Legislation
Familiarize yourself with the National Framework for NHS Continuing Healthcare and the Mental Capacity Act 2005. Be ready to discuss how these laws impact your work and provide examples of how you've applied them in practice.
✨Exhibit Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet and resolve conflicts or complex issues. Highlight your ability to remain calm under pressure and how you prioritize tasks effectively in a busy environment.
