At a Glance
- Tasks: Transport non-emergency patients safely to healthcare facilities while providing basic assistance.
- Company: Join the London Ambulance Service, the largest free ambulance service in the world.
- Benefits: Receive a competitive salary, training, and opportunities for career progression.
- Why this job: Make a real difference in patients' lives while developing essential healthcare skills.
- Qualifications: Must have a UK driving license, good communication skills, and experience with the public.
- Other info: Work a rotating shift pattern from 7 am to midnight, with potential for 24/7 shifts.
The predicted salary is between 28622 - 30225 £ per year.
Ambulance Person – Non Emergency Transport Service We are recruiting personnel to join our Non-Emergency Transport service (NETS). You will work closely with colleagues to ensure that patient journeys are planned and delivered in the most effective and efficient way. You will provide assistance to others when problems or delays occur; by putting the patient first and ensuring that they arrive at their destination in a safe and timely fashion. In your application and interview you will need to demonstrate the ability to empathise with patients and provide reassurance to those who need transport. Where necessary you will provide basic medical assistance in line with training provided by the London Ambulance Service. Main Duties of the Job The Non-Emergency Transport Service (NETS) is the London Ambulance Service\’s transport service which deals with non-immediate life threatening, non-emergency calls. It was commissioned to transport lower acuity patients to hospital, who do not appear to require any clinical intervention en-route. This reduces the requirement for this type of call for a paramedic resource and enables them to respond to higher acuity calls. The primary purpose of these vehicles is to provide transport. NETS staff have the ability to call on other LAS health professionals should the need arise. NETS crews are not trained to drive on blue lights and therefore cannot provide emergency transport. They will complete all journeys under normal driving conditions. NETS currently operates between 7am and midnight, seven days a week. As an Ambulance Person, you will be responsible for transporting non-emergency patients to various health care facilities. Full time, working hours are 37.5 hours per week. About Us The London Ambulance Service NHS Trust (LAS) is the largest free ambulance service in the world. We care for more than one-and-a-half million patients every year and are at the frontline of the NHS in the capital, covering the whole area within the M25. We will provide you with a 5-week training course which will include basic ambulance and first aid skills, basic life support, patient assessment, manual handling, lifting, and driving skills. You will receive a basic salary of £24,071 plus an additional High Cost Allowance supplement (HCAS), dependent on where your main base is located (£4,551 per annum for outer London or £5,414 per annum for inner London). Job Responsibilities You will need to hold a manual UK driving license with Provisional Full C1 status (allows people to drive vans up to 7.5 tonnes) , no more than 3 points and have at least 1 year’s driving experience in a category B vehicle. You will be required to work a seven-day rotating shift pattern, covering the hours of 7 am to midnight initially, with a view for this to potentially extend to 24/7. We operate from six locations across London and you will be based at one of these: Becontree, Bermondsey, Orpington, New Malden, Ruislip, or Camden. This is an exciting opportunity to join the Ambulance Service and will allow you to develop the basic ambulance core skills required for further career progression and development within the Service. Please see attached job description for further duties & responsibilities. Please note that within one week of application you will be asked to provide a Driver\’s Licence Summary Statement. Please look out for this in your inbox. IMPORTANT: Trac messages can occasionally divert to your junk mail or spam items; therefore, we strongly encourage you to check this regularly for messages sent to you via Trac, which will come to the email address you have registered your application with. Person Specification Qualifications Full British driving licence with no more than three penalty points Good general level of education Experience Effective social skills gained from dealing with the public At least 1 year’s driving experience Driving experience in London Experience dealing with the elderly or infirm in a voluntary or paid capacity Knowledge Good interpersonal skills Ability to work in a team Ability to relate to people from different cultures Ability to plan efficient and economical routes Good verbal and written communication skills (must be able to complete journey documentation accurately and legibly) Ability to keep to pre-arranged schedule Familiarity with driving in and around London Personal Abilities Adhere to the Trust values and behaviours Ability to meet the requirements of the DVLA group 2 medical assessment Ability to pass a lifting assessment with a mannequin of 75kg by the end of training Good eyesight Demonstration of an empathetic approach Evidence of reliability Proven interest in care work Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,622 to £30,225 a year per annum including HCAS. #J-18808-Ljbffr
Ambulance Person - Non Emergency Transport Service employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Person - Non Emergency Transport Service
✨Tip Number 1
Familiarize yourself with the routes and traffic patterns in London. Knowing the best ways to navigate the city will not only help you during the job but also impress us during the interview.
✨Tip Number 2
Demonstrate your empathy skills in conversations with friends or family. Practice how you would reassure a patient who may be anxious about their transport, as this is a key aspect of the role.
✨Tip Number 3
Gain some experience working with elderly or infirm individuals, whether through volunteering or paid work. This will give you valuable insights into their needs and concerns, which is crucial for this position.
✨Tip Number 4
Be prepared to discuss your driving experience in detail. Highlight any specific challenges you've faced while driving in London and how you overcame them, as this will show us your problem-solving skills.
We think you need these skills to ace Ambulance Person - Non Emergency Transport Service
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Ambulance Person in the Non-Emergency Transport Service. Highlight your ability to empathize with patients and provide reassurance in your application.
Tailor Your CV: Customize your CV to reflect relevant experience, especially any roles that involved dealing with the public or providing care. Emphasize your driving experience and any qualifications that meet the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and your commitment to patient care. Mention specific examples from your past experiences that demonstrate your ability to handle non-emergency transport situations effectively.
Prepare for Documentation: Be ready to provide a Driver's Licence Summary Statement within a week of your application. Ensure all your documentation is accurate and up-to-date, as this will be crucial for your application process.
How to prepare for a job interview at NHS
✨Show Empathy
During the interview, make sure to express your ability to empathize with patients. Share examples from your past experiences where you provided reassurance and support to individuals in need, especially the elderly or infirm.
✨Demonstrate Teamwork Skills
Highlight your experience working in a team environment. Discuss how you have collaborated with colleagues to solve problems or improve processes, as teamwork is crucial in the Non-Emergency Transport Service.
✨Know Your Routes
Familiarize yourself with driving in and around London. Be prepared to discuss efficient route planning and how you would handle unexpected delays during patient transport.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to demonstrate your verbal and written communication skills, especially in completing journey documentation.