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- Tasks: Join our team to manage referrals and provide essential admin support in a healthcare setting.
- Company: Be part of the Royal Surrey Foundation Trust, dedicated to improving community health services.
- Benefits: Enjoy flexible shifts, free on-site parking, and a supportive team environment.
- Why this job: Make a real impact in patient care while growing your skills in a collaborative atmosphere.
- Qualifications: A-level education or equivalent experience; strong IT skills and office experience required.
- Other info: Work in beautiful rural surroundings with a team of dedicated health professionals.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly motivated individual to work in our Community Coordination Centre based at Milford hospital. We recognise that administrators are vital to the smooth operation of all our services. You will act as the first contact for all enquiries via telephone and email, log referrals on EMIS, our electronic clinical system and complete all general administration duties.
The Adult Community Service division of the Royal Surrey Foundation Trust are work in partnership with local GP practices in Guildford and Waverley to develop and provide integrated services for the population living in the area. Health professionals in the community, including GPs, nurses, therapists and paramedics are working closely to provide a completely integrated service for patients not only providing great care, but improving patient experience too.
Main duties of the job
You will join an established administration team based at Milford Community Hospital, working alongside our team of dedicated professionals including nurses, paramedics, therapists, and support workers. You will have a great support network which includes regular team meetings enabling shared growth, learning and development. You will become an active member of the Adult Community Services Team.
Your base will be at Milford Community Hospital which is located in beautiful rural surroundings and has free on-site parking, To provide comprehensive administrative support to the CCC ensuring that work is prioritised according to need and the office environment is efficiently managed. Manage referrals into Adult Community Services and along with clinical support ensure onward referral to the appropriate Adult Community Service. The service operates 7 days per week 8 am to 8 pm with flexible shift patterns . Job description, To provide comprehensive administrative support to the CCC ensuring that work is prioritised according to need and the office environment is efficiently managed. Manage referrals into Adult Community Services and along with clinical support ensure onward referral to the appropriate Adult Community Service. The service operates 7 days per week 8 am to 8 pm with flexible shift patterns .
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Good standard of education up to A level or equivalent experience
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High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing
Knowledge and Skills
Essential
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Extensive experience of spreadsheet, database, email and presentation computer packages
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Experience of accessing the internet
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Previous experience of working within an office environment
Person Specification
Qualifications
Essential
-
Good standard of education up to A level or equivalent experience
-
High level of IT skills, including advanced use of Microsoft Office packages and good understanding of computer data processing
Knowledge and Skills
Essential
-
Extensive experience of spreadsheet, database, email and presentation computer packages
-
Experience of accessing the internet
-
Previous experience of working within an office environment
ADMINISTRATOR- Adult Community Services employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ADMINISTRATOR- Adult Community Services
✨Tip Number 1
Familiarize yourself with the EMIS system, as it's crucial for logging referrals. If you can demonstrate your understanding of this electronic clinical system during your interactions, it will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your experience in managing referrals and administrative tasks in previous roles. Be prepared to discuss specific examples of how you've prioritized work and managed office environments efficiently.
✨Tip Number 3
Since the role involves working closely with health professionals, emphasize your teamwork skills. Share instances where you've collaborated effectively with others to improve service delivery or patient experience.
✨Tip Number 4
Be flexible and open about your availability for the shift patterns mentioned. Showing that you can adapt to the needs of the service will make you a more attractive candidate for the team.
We think you need these skills to ace ADMINISTRATOR- Adult Community Services
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrator position in Adult Community Services. Understand the key responsibilities and required skills, such as IT proficiency and experience in an office environment.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous administrative experience, particularly any roles that involved managing referrals or working in healthcare settings. Use specific examples to demonstrate your skills.
Showcase IT Skills: Since the role requires a high level of IT skills, be sure to mention your proficiency with Microsoft Office and any other relevant software. Consider providing examples of how you've used these tools effectively in past positions.
Tailor Your Application: Customize your cover letter to reflect your motivation for applying to the Royal Surrey Foundation Trust. Mention your interest in community services and how you can contribute to improving patient experiences.
How to prepare for a job interview at NHS
✨Show Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed tasks, prioritized work, and supported a team in an office environment.
✨Demonstrate IT Proficiency
Since the role requires high-level IT skills, be ready to showcase your expertise with Microsoft Office and other relevant software. You might be asked to perform a task or answer questions related to data processing during the interview.
✨Understand the Role of Community Services
Familiarize yourself with the Adult Community Services division and its partnership with local GP practices. Showing that you understand the importance of integrated services will demonstrate your commitment to improving patient experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, support structures, and the flexible shift patterns mentioned in the job description. This shows your interest in the role and helps you assess if it's the right fit for you.
