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- Tasks: Validate patient records and ensure accurate RTT pathways on Trust systems.
- Company: Join a dedicated healthcare team focused on improving patient care.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful healthcare outcomes.
- Why this job: Make a real difference in patient journeys while enhancing your administrative skills.
- Qualifications: Computer literacy, good communication skills, and understanding of patient information systems.
- Other info: Dynamic role with opportunities for growth in the healthcare sector.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The post will provide an administrative function to support the 18 weeks Referral to Treatment (RTT) agenda. This will include validation of computerised records and, if appropriate, making any necessary amendments. They will respond to the needs of the Trust and make decisions using information held on the hospital PAS or from regular reports produced by the Digital Intelligence Department. On occasions Directorates or others may request amendments to be made as a result of their own validations.
This role will utilise multiple data sources, both internal and external, to validate activity recorded on Trust systems, identifying areas of concern and escalating them for further investigation to be completed. Where appropriate, the role will be required to revise data recorded on Trust systems, to ensure that it accurately reflects the patients pathway.
The post holder will be computer literate with good communication skills, an understanding of patient information systems and a good knowledge of the principles behind the RTT agenda.
Responsibilities
- To validate patient records to ensure correct RTT pathways are recorded as accurately as possible on the Trust core patient record system.
- Organise own day to day tasks and activities from information produced by pre-defined procedures or reports. The workload will be determined by the supervisor depending on the current agenda within the department.
- Make any necessary amendments to Trust core patient record system.
- Make suitable comments in the notes section of the patients’ record, where records are validated and found to be correct.
- Communicate with internal and external individuals in a secure manner to ensure information is of the highest quality in accordance with Trust policies.
- To respond to routine requests for information and deal with any telephone enquiries, either internal or external, as appropriate to the post. Where these are beyond the expectations of the post holder, or they are unsure of how to proceed, then these should be referred to the supervisor or more senior members of the RTT Central team.
- To provide clerical support within the department as required.
- To communicate effectively with colleagues, directorates, relevant departments and other professionals concerning issues relating to RTT. Including the feedback of errors to colleagues as and when required and raise the awareness of the Information Quality and validation agenda.
Qualifications
- The post holder will be computer literate with good communication skills, an understanding of patient information systems and a good knowledge of the principles behind the RTT agenda.
- Experience of working with health information systems and data validation is desirable.
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RTT Support Officer employer: NHS University Hospitals of Liverpool Group
Contact Detail:
NHS University Hospitals of Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RTT Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work with RTT or patient information systems. A casual chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the RTT agenda and patient information systems. We want you to be able to discuss how you can contribute to the Trust's goals confidently!
✨Tip Number 3
Show off your communication skills! During interviews or networking events, make sure to articulate your thoughts clearly and ask insightful questions. This will demonstrate your understanding of the role and the importance of accurate data validation.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace RTT Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with health information systems and data validation. We want to see how your skills align with the RTT agenda, so don’t be shy about showcasing relevant roles or projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the RTT agenda and how your background makes you a perfect fit for the role. Keep it concise but impactful!
Show Off Your Communication Skills: Since this role involves communicating with various stakeholders, make sure to demonstrate your communication skills in your application. Whether it’s through clear language in your CV or examples in your cover letter, we want to see you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NHS University Hospitals of Liverpool Group
✨Know Your RTT Basics
Make sure you brush up on the principles behind the Referral to Treatment (RTT) agenda. Understanding how patient pathways work and the importance of accurate data validation will show that you're serious about the role.
✨Familiarise Yourself with Patient Information Systems
Since the job requires working with health information systems, it’s a good idea to get comfortable with any relevant software or databases. If you have experience with similar systems, be ready to discuss that in detail.
✨Prepare for Data Validation Scenarios
Think of examples from your past experiences where you had to validate data or make amendments based on findings. Be prepared to explain your thought process and how you ensured accuracy in your work.
✨Practice Clear Communication
As the role involves communicating with various stakeholders, practice articulating your thoughts clearly. You might even want to role-play some common scenarios, like responding to enquiries or providing feedback on errors.
