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For Companies At a Glance
- Tasks: Join our dynamic team to support outpatient administration and provide excellent customer service.
- Company: Be part of Liverpool University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Full training provided, flexible hours, and opportunities for career progression.
- Why this job: Make a real difference in your community while gaining valuable skills in the NHS.
- Qualifications: No experience needed; just bring your enthusiasm and organisational skills.
- Other info: Smart uniform provided; work in a supportive and professional environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
An exciting job opportunity has arisen within our Patient Access Clerking/Reception function at Aintree Hospital. We are a hard working, dynamic team that provides Outpatient Administration support throughout the Trust. We hope to recruit organised and enthusiastic administration clerks that are flexible and looking to be a part of a great team.
We have a number of vacancies for full time staff. Our department is primarily open 08:30 – 17:00.
No experience is needed as full training will be provided.
If you are passionate about admin and the NHS, and are looking for a position that builds skills and knowledge with opportunities to progress this could be the job for you.
We are focused on delivering the best possible service for our patients, if you would like to be a part of providing great services to our community then this could be the perfect opportunity for you.
Role details
Patient Access Services are looking to recruit clerks on a permanent basis for our busy team
Applicants will be well-motivated and flexible individuals who can work on their own initiative. You will be an efficient team player who can work to deadlines in a demanding environment and portray a professional image at all times
You will be expected to provide an effective customer focused service in line with the Trust\’s \’First Impression\’ Standards and be able to demonstrate confident communication and interpersonal skills
The range of duties may include routine reception duties, preparation of medical notes for outpatient clinics and the booking of outpatient/inpatient appointments
Keyboard Skills Are Essential
Uniforms will be provided where necessary, however all successful candidates will be required to present a smart and professional image in line with the Trust\’s Uniform and Dress Code Policy
About the Trust
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
For further details / informal visits contact: Name: Jenny Davis Job title: Patient Access Supervisors Email address: jenny.davis@liverpoolft.nhs.uk Telephone number: 0151 529 4595
Gillian McBride
0151 529 5179
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Patient Access Clerk employer: NHS University Hospitals of Liverpool Group
Contact Detail:
NHS University Hospitals of Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Access Clerk
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Aintree Hospital and its Patient Access Services. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their dynamic team.
✨Tip Number 2
Practice your communication skills! Since this role involves providing a customer-focused service, it’s crucial to demonstrate confident communication during your interview. Try role-playing common scenarios with a friend to get comfortable with how you’d handle patient interactions.
✨Tip Number 3
Show off your flexibility! The job description mentions the need for organised and flexible individuals. Be ready to share examples from your past experiences where you’ve adapted to changing situations or taken the initiative to solve problems.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This not only streamlines the process but also shows your commitment to joining our team at Aintree Hospital. Plus, it’s super easy!
We think you need these skills to ace Patient Access Clerk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for admin and the NHS shine through! We want to see that you're excited about the role and ready to be part of our dynamic team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Patient Access Clerk role. We love seeing candidates who understand what we do and how they can contribute!
Keep It Professional: Remember, first impressions count! Ensure your application is well-structured and free from errors. A professional image in your written application reflects the standards we uphold at the Trust.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to take that step!
How to prepare for a job interview at NHS University Hospitals of Liverpool Group
✨Know the Trust Inside Out
Before your interview, take some time to research Liverpool University Hospitals NHS Foundation Trust. Understand their values, mission, and the services they provide. This will not only show your enthusiasm for the role but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Patient Access Clerk, being organised is key. Prepare examples from your past experiences where you demonstrated strong organisational skills, whether in previous jobs, volunteer work, or even during your studies. Be ready to discuss how you manage your time and prioritise tasks effectively.
✨Practice Confident Communication
Since the role requires confident communication and interpersonal skills, practice answering common interview questions out loud. You could even do a mock interview with a friend or family member. Focus on speaking clearly and maintaining a professional tone, as this will reflect your ability to interact with patients and colleagues.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for your interview, in line with the Trust's Uniform and Dress Code Policy. This shows that you respect the organisation and understand the importance of presenting a professional image, which is crucial in a healthcare setting.
