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- Tasks: Lead CMDB implementations, focusing on Ivanti and aligning with business needs.
- Company: Join a dynamic team dedicated to enhancing IT service management through innovative solutions.
- Benefits: Enjoy subsidised travel and accommodation, with a negotiable salary and flexible working options.
- Why this job: Make a real impact by bridging technical delivery and business needs in a fast-paced environment.
- Qualifications: Extensive CMDB experience, Ivanti expertise, and ITIL v4 knowledge are essential.
- Other info: This role requires onsite work five days a week, perfect for those who thrive in collaborative settings.
The predicted salary is between 48000 - 72000 £ per year.
Onsite 5 days a week / Travel and accommodation subsidised / £negotiable / 6 months +
I am seeking highly experienced and proactive CMDB Consultant with deep expertise in Ivanti and Configuration Management Database (CMDB) implementations. This role is pivotal in bridging the gap between technical delivery and business needs, ensuring that CMDB solutions are effectively designed, implemented, and aligned with best practices.
Key Responsibilities:
- Lead and support the implementation of CMDB solutions, with a strong focus on Ivanti.
- Act as a key liaison between service providers and customers, ensuring clear communication and alignment of requirements.
- Provide expert guidance on CMDB best practices, solution design, and strategic direction.
- Drive the adoption of ITIL v4 principles, particularly in configuration and asset management.
- Design intuitive service catalogues and request fulfilment processes that enhance user experience and operational efficiency.
- Implement governance and compliance controls within workflows, including robust version and change control mechanisms validated through baseline comparisons.
- Work with the relevant leads to input to process maturity assessments and develop actionable improvement roadmaps for ITIL practices.
- Engage with both technical and non-technical stakeholders to ensure understanding, buy-in, and successful delivery.
- Operate with a delivery-focused mindset, proactively identifying and resolving blockers, and ensuring timely decision-making.
- Play a critical role in environments with low CMDB maturity, helping to shape direction and deliver value quickly.
Required Skills & Experience:
- Extensive hands-on experience with CMDB implementations.
- Proven experience working with Ivanti as a service provider.
- Strong understanding of CMDB architecture, data models, and integration strategies.
- Deep knowledge of ITIL v4, especially configuration and asset management.
- Experience designing service catalogues and request fulfilment processes.
- Familiarity with governance implementation, including compliance controls and version/change management.
- Experience evaluating process maturity and developing ITIL improvement roadmaps.
- Excellent communication and stakeholder management skills.
- Ability to work independently and collaboratively in fast-paced environments.
- Experience in guiding organizations with limited CMDB maturity toward effective solutions.
Certifications:
- ITIL 4 Foundation certification is required.
- At least one additional ITIL v4 Practitioner or Specialist qualification is highly desirable.
CMDB Consultant employer: NHS Trust
Contact Detail:
NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB Consultant
✨Tip Number 1
Network with professionals in the CMDB and Ivanti space. Attend industry events, webinars, or local meetups to connect with others who may have insights or leads on job opportunities. Engaging with the community can also help you stay updated on best practices and trends.
✨Tip Number 2
Showcase your expertise by contributing to online forums or writing articles about CMDB implementations and Ivanti solutions. This not only demonstrates your knowledge but also increases your visibility among potential employers looking for a consultant with your skills.
✨Tip Number 3
Prepare for interviews by familiarising yourself with common challenges faced in CMDB implementations, especially those related to low maturity environments. Be ready to discuss how you've successfully navigated these issues in the past and how you can add value to our team.
✨Tip Number 4
Research StudySmarter's current projects and initiatives related to CMDB and Ivanti. Understanding our goals and challenges will allow you to tailor your discussions during interviews, demonstrating your genuine interest in contributing to our success.
We think you need these skills to ace CMDB Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive hands-on experience with CMDB implementations and your proven work with Ivanti. Use specific examples to demonstrate your understanding of CMDB architecture and ITIL v4 principles.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to bridge the gap between technical delivery and business needs. Mention your experience in designing service catalogues and your familiarity with governance implementation to showcase your fit for the role.
Highlight Relevant Certifications: Clearly list your ITIL 4 Foundation certification and any additional ITIL v4 Practitioner or Specialist qualifications. This will help demonstrate your commitment to best practices in configuration and asset management.
Showcase Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, provide examples in your application that illustrate how you've successfully engaged with both technical and non-technical stakeholders in previous projects.
How to prepare for a job interview at NHS Trust
✨Showcase Your CMDB Expertise
Be prepared to discuss your hands-on experience with CMDB implementations, particularly with Ivanti. Highlight specific projects where you successfully led the implementation and how you addressed challenges during the process.
✨Demonstrate ITIL Knowledge
Since the role requires a strong understanding of ITIL v4 principles, be ready to explain how you've applied these principles in previous roles. Discuss your experience with configuration and asset management, and how it aligns with best practices.
✨Engage with Stakeholders
Prepare examples of how you've effectively communicated with both technical and non-technical stakeholders. Emphasise your ability to bridge gaps between service providers and customers, ensuring everyone is aligned on requirements.
✨Problem-Solving Mindset
The role requires a delivery-focused mindset, so be ready to share instances where you've proactively identified and resolved blockers. Discuss how you ensure timely decision-making and maintain project momentum, especially in environments with low CMDB maturity.
