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- Tasks: Supervise cleaning services and ensure high standards of cleanliness in healthcare settings.
- Company: Join NHS Scotland, a diverse and inclusive employer committed to equality.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Be part of a vital team that keeps healthcare environments safe and clean.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Opportunities for career growth and training in a supportive environment.
The predicted salary is between 28011 - 30230 £ per year.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
The Domestic Services Department is recruiting for Domestic Supervisors to undertake supervisory responsibilities across Dundee locality in order to deliver the service to the highest standard of cleanliness within the healthcare setting. Domestic Supervisors are responsible for the day-to-day organisation of Domestic Assistants across the site(s) and provision of cleaning services. They will monitor and maintain standards of cleanliness within resource allocation and based on national recommendations such as the NHS Scotland National Cleaning Services Specification.
You Must Have:
- The ability to work as part of a team or on your own initiative, which may include lone working.
- Experience in customer services.
- Good verbal/written communication skills and the ability to listen and communicate information effectively.
- The ability to respond constructively to unpredictable situations and cope under pressure.
- Good PC skills to undertake online-based tasks and the ability to train staff members on mandatory online-based training.
- Awareness of H&S and Infection Control issues associated with the role.
- The ability to carry out tasks in a methodical manner.
- Cleaning skills and the ability to follow instructions from relevant management teams and implement organised work methods.
- The ability to carry out mandatory training, both online and face to face.
- A professional approach and understanding of the importance of maintaining and observing confidentiality.
- The ability to learn and adapt, being confident and approachable.
All Domestic Supervisors are required to work throughout NHS Tayside at various sites/areas should there be a requirement to do so. The postholder must have the ability to travel.
You will be required to complete the Health Care Support Workers Workbook to ensure you are competent in your role and you must comply with the Code of Conduct throughout your employment. Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.
Additional Information For Candidates: You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for shortlisting purposes. Posts close at midnight on the indicated date. For help to complete an application on Job Train, please follow the provided link. If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the interview. Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub for advice and support with any system issues. We recommend using the Internet Browser 'Google Chrome' or 'Microsoft Edge' when using Jobtrain. Once you have submitted your application form, you will be unable to make any amendments. If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.
Locations
Domestic Supervisor employer: NHS Tayside
Contact Detail:
NHS Tayside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Supervisor
✨Tip Number 1
Get to know the NHS Scotland values and mission. When you’re in that interview, show how your personal values align with theirs. It’s all about demonstrating that you’re not just a fit for the role, but also for the organisation!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the team. Plus, it gives you a chance to find out if this is the right place for you too.
✨Tip Number 4
After your interview, drop a quick thank-you email to the hiring manager. It’s a nice touch and keeps you fresh in their minds. Remember, we want to stand out in a good way!
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences match what NHS Scotland is looking for, so make sure you highlight those in your application!
Follow the Application Instructions: Make sure you apply through Jobtrain as instructed. We can't stress this enough! Uploading a CV won't help you get shortlisted, so stick to the application form and provide all the details they ask for.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We want to see your communication skills shine, so avoid long-winded explanations and focus on what makes you a great fit for the Domestic Supervisor role.
Check Your Email Regularly: After you submit your application, keep an eye on your email, including your junk folder. NHS Scotland will contact you via email, so don’t miss any updates or invitations for interviews!
How to prepare for a job interview at NHS Tayside
✨Know Your Role
Make sure you understand the responsibilities of a Domestic Supervisor. Familiarise yourself with the NHS Scotland National Cleaning Services Specification and be ready to discuss how you would maintain cleanliness standards in a healthcare setting.
✨Showcase Your Communication Skills
Since good verbal and written communication is key, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to listen carefully or convey important information clearly.
✨Demonstrate Teamwork and Initiative
Be prepared to talk about your experience working as part of a team and also how you can take initiative when needed. Share specific examples that highlight your ability to adapt and respond to unpredictable situations.
✨Prepare for Health & Safety Questions
Brush up on your knowledge of health and safety and infection control issues relevant to the role. Be ready to discuss how you would ensure compliance with these standards while managing your team.
