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- Tasks: Support clinical care by providing administrative and receptionist services in maternity departments.
- Company: NHS Greater Glasgow and Clyde is a leading healthcare provider in the UK, serving millions.
- Benefits: Enjoy part-time hours with a flexible Monday to Wednesday schedule and a supportive work environment.
- Why this job: Join a diverse team making a real impact in healthcare while gaining valuable experience.
- Qualifications: Previous clerical or customer service experience is preferred; strong communication and computer skills are essential.
- Other info: This role promotes inclusion and welcomes applications from all community sections.
The predicted salary is between 20000 - 28000 ÂŁ per year.
Join to apply for the Ward Clerk – Maternity Outpatients role at NHS Scotland
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Join to apply for the Ward Clerk – Maternity Outpatients role at NHS Scotland
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent part time post for 22.2 hours per week, the shift pattern for this Monday to Wednesday 0800 to 1600.
The post holder will work as part of the multidisciplinary team to support effective clinical care by providing efficient administrative, clerical and receptionist services within the maternity departments. The post holder is expected to communicate extensively verbally with the patient, their relative/carers, the multi-disciplinary ward team and other departments involved in the provision of care.
Knowledge required to undertake the role will be established through relevant in-house training relating to processes and procedures, TrakCare patient information system and stock ordering system with expectation of performing at a fully competent level within a specific time period (tbc).
Previous clerical/reception experience is desirable along with previous experience of working with the general public in a customer service environment.
Good organisational and communication skills.
Keyboard skills and proficient use of computer systems are essential.
This post is part of a job share for Monday to Wednesday cover.
For further information please contact Susan Donaldson Midwife – Telephone 0141 314 9553 or email on susan.donaldson@ggc.scot.nhs.uk
Details on how to contact the Recruitment Service and the Recruitment Process:
Details on how to contact the Recruitment Service is available on the Supporting Information document.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
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Health Care Provider
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Hospitals and Health Care
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Ward Clerk - Maternity Outpatients employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk - Maternity Outpatients
✨Tip Number 1
Familiarise yourself with the TrakCare patient information system, as it's essential for the role. You can find online tutorials or resources that explain its functionalities, which will give you a head start.
✨Tip Number 2
Brush up on your communication skills, especially in a healthcare context. Practising how to interact with patients and their families can help you feel more confident during any potential interviews.
✨Tip Number 3
Network with current or former NHS staff, particularly those in clerical roles. They can provide valuable insights into the work environment and expectations, which can be beneficial for your application.
✨Tip Number 4
Prepare for questions about your experience in customer service and how it relates to the role. Think of specific examples where you've demonstrated good organisational skills and effective communication.
We think you need these skills to ace Ward Clerk - Maternity Outpatients
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Ward Clerk position. Highlight key skills such as communication, organisation, and computer proficiency that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in clerical or customer service roles. Emphasise any previous work in healthcare settings or similar environments, and ensure your skills align with those mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the NHS. Mention specific experiences that demonstrate your ability to support clinical care through administrative tasks, and express your commitment to providing excellent service to patients and their families.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your responses are authentic and reflect your personal knowledge and experience, as the NHS discourages the use of AI-generated content.
How to prepare for a job interview at NHS Scotland
✨Understand the Role
Make sure you thoroughly read the job description for the Ward Clerk position. Familiarise yourself with the responsibilities, such as providing administrative support and communicating with patients and staff. This will help you tailor your answers to show how your skills align with the role.
✨Highlight Relevant Experience
Prepare to discuss any previous clerical or customer service experience you have. Be ready to provide specific examples of how you've successfully managed administrative tasks or dealt with the public in a healthcare setting, as this will demonstrate your suitability for the role.
✨Showcase Communication Skills
Since the role involves extensive communication, practice articulating your thoughts clearly and confidently. You might be asked about how you handle difficult conversations or work within a team, so think of examples that showcase your strong communication abilities.
✨Familiarise Yourself with NHS Values
Research NHS Scotland's values and mission. Being able to discuss how you align with their commitment to patient care and community service can set you apart from other candidates. It shows that you are not only interested in the job but also in contributing positively to the organisation.
