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- Tasks: Join our Business Support Team, assisting with communication and coordination in a healthcare setting.
- Company: NHS Greater Glasgow and Clyde is a leading healthcare provider, serving over 1.15 million people.
- Benefits: Enjoy a flexible part-time role with a supportive team and comprehensive training.
- Why this job: Make a real impact in healthcare while developing your skills in a diverse environment.
- Qualifications: Experience in an office, strong communication skills, and a team player attitude are essential.
- Other info: We value diversity and encourage applications from all backgrounds, including the Armed Forces Community.
The predicted salary is between 24000 - 36000 £ per year.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is permanent post of 25 hours per week. Base location of this post is Kirkintilloch Health & Care Centre.
The shift pattern for this position is Mon-Fri 12:00-5:00pm.
(Please note the salary is Pro Rata) for part time hours.
The post holder will be part of the Business Support Team within East Dunbartonshire HSCP, working directly with the multi-disciplinary/multi-agency team to support the service. These posts will provide cover across Community Mental Health Service, Learning Disabilities and Primary Care Mental Health. The post holder will be required to communicate with all users of the service. It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.
Essential
- Experience gained within an office environment
- Experience of dealing with a high volume of complex calls
- Good written and verbal communication skills
- Ability to work as part of a team
- Ability to follow protocols for work areas and contribute to review of these protocols
- Ability to prioritise workload and exercise initiative
- Flexible
Desirable
- Keyboard skills
- Experience of data input
- Proficient in Microsoft Office particularly in word.
- Previous NHS Experience
- Understanding of the function of the professions with the multi-disciplinary team.
New employees will undertake an induction/training programme. This will be a minimum of 4 weeks depending on the department and location.
Informal contact: Kirsty Gilliland, HSCP Administrator, 07733 301901,
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance
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Team Secretary - Business Support Team employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Secretary - Business Support Team
✨Tip Number 1
Familiarise yourself with the NHS structure and the specific services offered by NHS Greater Glasgow and Clyde. Understanding how the Business Support Team fits into the larger healthcare system will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Practice your communication skills, especially in handling complex calls. You might want to role-play scenarios with a friend or family member to build confidence in managing various personalities and situations effectively.
✨Tip Number 3
Showcase your ability to work as part of a team by gathering examples from your past experiences. Think about times when you collaborated successfully with others, particularly in high-pressure environments, and be ready to discuss these in an interview.
✨Tip Number 4
If you have any experience with Microsoft Office, particularly Word, consider brushing up on your skills. You could create sample documents or practice data input tasks to ensure you're comfortable with the software before starting the role.
We think you need these skills to ace Team Secretary - Business Support Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Secretary position. Highlight key skills such as communication, teamwork, and office experience that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in an office environment, particularly focusing on your communication skills and ability to handle complex calls. Mention any experience with Microsoft Office and data input if applicable.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the NHS. Use specific examples from your past experiences to demonstrate how you meet the essential and desirable criteria outlined in the job description.
Proofread Your Application: Before submitting, thoroughly proofread your application to ensure there are no spelling or grammatical errors. This is crucial for demonstrating your attention to detail and professionalism, which are vital for the Team Secretary role.
How to prepare for a job interview at NHS Scotland
✨Showcase Your Communication Skills
As a Team Secretary, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with various personalities during the interview. Use examples from your past experiences where you successfully handled complex calls or worked within a team.
✨Highlight Your Office Experience
Make sure to discuss your previous office experience, especially if it involved managing a high volume of calls or data input. This will show that you are familiar with the demands of the role and can handle the workload efficiently.
✨Demonstrate Flexibility and Initiative
The job requires flexibility and the ability to prioritise tasks. Be ready to share instances where you had to adapt quickly to changing situations or take the initiative to solve problems. This will illustrate your suitability for the dynamic environment of the NHS.
✨Familiarise Yourself with NHS Values
Understanding the NHS's commitment to inclusion and community service is crucial. Research NHS Greater Glasgow and Clyde's values and be prepared to discuss how your personal values align with theirs. This shows your genuine interest in being part of their team.
