At a Glance
- Tasks: Join our café team to serve drinks and snacks while ensuring a tidy environment.
- Company: NHS Greater Glasgow and Clyde is a leading healthcare provider in the UK, serving millions.
- Benefits: Enjoy a Monday to Friday schedule with part-time hours and a supportive work culture.
- Why this job: Make a difference in patients' lives while gaining valuable experience in a dynamic environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a positive attitude.
- Other info: This role promotes inclusivity and welcomes applications from all community sections.
The predicted salary is between 24000 - 36000 £ per year.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is Monday to Friday 9am to 3pm. Please note the salary is pro rata for part time hours.
An exciting opportunity has arisen for a Band 2 Support Worker to join the Café at Leverndale Hospital. The postholder will be responsible for the smooth running of the hospital café, providing hot drinks, cold drinks, sandwiches and snacks to patients, visitors and staff of the hospital. The postholder will additionally be responsible for ensuring stock levels and submitting weekly store orders for items required for the following week and ensuring a clean and tidy environment at all times within the café. Further details of post duties are available via the job description.
You will be required to achieve the mandatory induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment. The postholder will be responsible to the Admin Team Lead.
Informal Contact: Sarah Cuthbertson, Admin Team Lead at Sarah.Cuthbertson@nhs.scot or 0141 211 6407.
Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately. This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
Support Worker - Café Connect employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Café Connect
✨Tip Number 1
Familiarise yourself with the NHS Greater Glasgow and Clyde's values and mission. Understanding their commitment to patient care and community service will help you align your responses during any interviews or informal chats.
✨Tip Number 2
Reach out to current or former employees of the Café at Leverndale Hospital through platforms like LinkedIn. They can provide insights into the work environment and expectations, which can be invaluable for your preparation.
✨Tip Number 3
Prepare to discuss your experience in customer service or food handling, as these skills are crucial for a Support Worker in a café setting. Think of specific examples that demonstrate your ability to handle busy situations and maintain a clean environment.
✨Tip Number 4
Since the role requires compliance with mandatory induction standards, consider researching what these entail. Being knowledgeable about the requirements will show your commitment to the role and readiness to meet the necessary standards.
We think you need these skills to ace Support Worker - Café Connect
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Support Worker in the Café Connect. Highlight key duties such as providing food and drinks, managing stock levels, and maintaining cleanliness.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous work in hospitality or healthcare settings, and include any customer service experience.
Craft a Personal Statement: Write a personal statement that showcases your passion for supporting others and your ability to work in a team. Mention your understanding of the importance of a clean and welcoming environment in a hospital café.
Complete the Application Form Thoughtfully: When filling out the application form, provide original and authentic responses. Avoid using AI tools to generate your answers, and ensure that your responses reflect your own experiences and skills.
How to prepare for a job interview at NHS Scotland
✨Know the Café's Role
Familiarise yourself with the café's purpose within the hospital. Understand how it serves patients, visitors, and staff, and be ready to discuss how you can contribute to its smooth operation.
✨Demonstrate Customer Service Skills
As a Support Worker in the café, excellent customer service is key. Prepare examples of how you've provided great service in the past, especially in a busy environment, and be ready to showcase your communication skills.
✨Highlight Teamwork Experience
This role involves working closely with others. Be prepared to share experiences where you've successfully collaborated with a team, particularly in a healthcare or food service setting.
✨Understand Health and Safety Standards
Since you'll be working in a hospital environment, it's crucial to understand health and safety regulations. Brush up on relevant standards and be ready to discuss how you would maintain cleanliness and safety in the café.