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- Tasks: Provide admin support and manage communication for the Substance Use Service.
- Company: Join NHS Scotland, a leading healthcare provider dedicated to community health.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
- Qualifications: Good communication, IT skills, and experience in an office environment are essential.
- Other info: This role requires a Level 2 Disclosure Scotland check.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced and enthusiastic Receptionist/Clerical Assistant to provide an efficient, effective and quality admin support service to the Substance Use Service. The post holder will be expected to undertake professional and confidential administration duties within the Service.
It is essential that you are an excellent communicator with good interpersonal skills, and are able to work on your own, using initiative, as well as to work as part of a team. You should have good keyboarding skills and be able to prioritise tasks to enable you to work within agreed timescales.
Substance Use Services is an area wide service and in order to meet the needs of the service, successful applicants will be required to work in the Substance Use Service base at Falkirk Community Hospital. The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.
The post holder will have standard grade English and good IT skills or equivalent work experience in an office environment.
Any enquiries please contact Louise Bingham, Admin Manager on 07825 823573.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Receptionist/Clerical Assistant - Substance Use Service employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Clerical Assistant - Substance Use Service
✨Tip Number 1
Familiarise yourself with the Substance Use Service and its mission. Understanding the specific challenges and needs of this service will help you demonstrate your genuine interest during any discussions or interviews.
✨Tip Number 2
Brush up on your communication skills, as they are crucial for this role. Consider practising common scenarios you might encounter as a receptionist, such as handling difficult calls or managing multiple tasks simultaneously.
✨Tip Number 3
Network with current or former employees of NHS Scotland, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.
✨Tip Number 4
Prepare to discuss your experience with IT systems and keyboarding skills. Be ready to give examples of how you've used these skills in previous roles, as they are essential for the position you're applying for.
We think you need these skills to ace Receptionist/Clerical Assistant - Substance Use Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Receptionist/Clerical Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Skills: Emphasise your communication, interpersonal, and IT skills in your CV and cover letter. Provide specific examples of how you've successfully used these skills in previous roles, especially in administrative or clerical settings.
Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you are interested in working for NHS Scotland. Show that you have a genuine interest in the Substance Use Service and its mission.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your responses reflect your own knowledge and experience, as per the guidelines provided.
How to prepare for a job interview at NHS Scotland
✨Showcase Your Communication Skills
As a Receptionist/Clerical Assistant, excellent communication is key. Be prepared to demonstrate your interpersonal skills during the interview by engaging in clear and confident conversation. Practice common interview questions with a friend to ensure you articulate your thoughts well.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills, so be ready to discuss how you prioritise tasks and manage your time effectively. Share specific examples from your previous experience where you successfully handled multiple responsibilities or met tight deadlines.
✨Familiarise Yourself with the Substance Use Service
Research the Substance Use Service and understand its mission and values. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare for Confidentiality Questions
Given the nature of the role, confidentiality is crucial. Be prepared to discuss how you would handle sensitive information and maintain professionalism in your administrative duties. Think of scenarios where you ensured confidentiality in past roles.
