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- Tasks: Be the friendly face of Lerwick Health Centre, handling queries and administrative tasks.
- Company: Join NHS Scotland, a trusted healthcare provider serving 8,600 patients in a vibrant community.
- Benefits: Enjoy a competitive salary, part-time hours, and the beauty of Shetland's nature.
- Why this job: Experience diverse daily challenges while making a real impact in your community.
- Qualifications: No prior experience needed; training will be provided for enthusiastic learners.
- Other info: Work in a stunning location with low pollution and excellent schools.
The predicted salary is between 26869 - 28998 £ per year.
An opportunity has arisen for a Band 3 part-time Receptionist in the Lerwick Health Centre. The Lerwick Practice is a salaried General Practice, providing medical services to a population of approximately 8,600 patients.
In this busy and demanding post, you will find no two days the same – the Reception staff have a key role in answering queries from members of the public as well as typing letters and referrals. Previous experience of working in a GP Practice would be an advantage but training on the job will be given.
The expected working pattern will be 0830-1700 Monday, Wednesday, Thursday and Friday. Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife and amazing scenery, whilst still only a short flight away from the UK mainland.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on HCSW Standards and Codes.
For an informal discussion, please contact Lisa Watt on 01595 743209 or Chris Maddison, Practice Manager on 01595 693201. Closing date for receipt of applications is 11/05/2025.
This is a local advertisement and no relocation or interview expenses are applicable. This post is not eligible for sponsorship. Please ensure you have the right to work in the UK before applying.
Preferred candidates will need to join or update the PVG Scheme before employment. We promote equal opportunities and welcome applications from all communities.
Practice Receptionist employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Practice Receptionist. Understanding the day-to-day responsibilities, such as answering queries and managing patient referrals, will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Reach out to current or former staff at Lerwick Health Centre to gain insights into the work environment and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Highlight any relevant experience in customer service or administrative roles, even if it's not directly in a healthcare setting. Being able to showcase your transferable skills can make you stand out as a candidate.
✨Tip Number 4
Prepare for potential questions about how you would handle specific scenarios in a busy reception environment. Practising your responses can help you feel more confident and articulate during any discussions with the hiring team.
We think you need these skills to ace Practice Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Practice Receptionist position. Highlight any relevant experience you have, especially in a healthcare setting.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your administrative skills, customer service experience, and any familiarity with medical terminology or GP practices.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit for the NHS Scotland Practice. Mention your ability to handle queries and work in a busy environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at NHS Scotland
✨Know the Role
Familiarise yourself with the responsibilities of a Practice Receptionist. Understand the key tasks such as answering queries, typing letters, and managing referrals. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments. This will highlight your ability to handle queries from the public.
✨Emphasise Teamwork
Working in a healthcare setting requires collaboration. Be ready to discuss your experience working in teams and how you contribute to a positive work environment. This shows that you can work well with others in a demanding role.
✨Research Shetland
Since this position is based in Lerwick, take some time to learn about the area and its community. Showing an interest in the local culture and lifestyle can set you apart and demonstrate your commitment to the role.
