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- Tasks: Greet patients, manage enquiries, and support the smooth running of the practice.
- Company: Join Faraday Medical Practice, a dedicated team within NHS Scotland.
- Benefits: Enjoy flexible part-time hours and gain valuable experience in a healthcare setting.
- Why this job: Be part of a fast-paced environment where your communication skills can shine and make a difference.
- Qualifications: No specific medical experience required; just bring your enthusiasm and willingness to learn.
- Other info: Work 18 hours on Thursdays and Fridays, with pay based on experience.
Faraday Medical Practice seeks an enthusiastic, professional and courteous individual to join our hardworking team. In reception, you will be involved in greeting patients and visitors to the Practice as well as answering the telephone. You will help to signpost patients to the most appropriate service or clinician for their needs, help manage regular medication and deal with general enquiries.
In this role, you will form part of our current Administrative workforce, and help to maintain the smooth running of the Practice, and ensure consistency for our Patients. The work you will undertake is diverse and fast-paced. As such, we are looking for a motivated and hardworking individual, with excellent communication, IT, service skills, and the ability to use your initiative to serve patient needs. You must be able to offer a professional, efficient, courteous and confidential service to patients at all times.
Previous experience in a medical role, and knowledge of medical terminology would be an advantage, however we would be happy to accept applications from other backgrounds if the skills detailed in this advert can be demonstrated and you are willing to learn from colleagues and utilise remote learning as necessary.
We are offering 18 hours for the right candidate, with a working pattern of 8am to 6pm on 2 full days, Thursday and Friday. Pay will be based on experience and qualifications, and not linked to agenda for change, however to help manage your expectations, salary is expected to fall within an NHS banding 2.
Medical Receptionist (Part Time), Faraday Medical Practice, Coatbridge Health Centre employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist (Part Time), Faraday Medical Practice, Coatbridge Health Centre
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Receptionist. Understanding the day-to-day tasks, such as managing patient enquiries and using medical terminology, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your communication skills by engaging with local healthcare communities or volunteering at health-related events. This not only builds your experience but also shows your commitment to the healthcare sector.
✨Tip Number 3
Research Faraday Medical Practice and understand their values and services. Tailoring your conversation in interviews to reflect how you align with their mission can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the practice through platforms like LinkedIn. They can provide insights into the work culture and expectations, which can be invaluable for your application process.
We think you need these skills to ace Medical Receptionist (Part Time), Faraday Medical Practice, Coatbridge Health Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Medical Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, IT, and customer service skills in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles, especially in fast-paced environments.
Show Willingness to Learn: If you lack direct medical experience, express your eagerness to learn and adapt. Mention any relevant training or courses you are willing to undertake to enhance your knowledge of medical terminology and practices.
Professional Presentation: Ensure your CV and cover letter are well-structured and free from errors. Use a professional tone and format, and make sure to address your application to the right person or department at Faraday Medical Practice.
How to prepare for a job interview at NHS Scotland
✨Show Enthusiasm
Make sure to express your enthusiasm for the role and the practice during the interview. A positive attitude can go a long way in showing that you are genuinely interested in contributing to the team.
✨Demonstrate Communication Skills
As a Medical Receptionist, excellent communication is key. Be prepared to showcase your ability to communicate clearly and effectively, both verbally and in writing. You might even want to provide examples of how you've successfully handled patient inquiries in the past.
✨Familiarise Yourself with Medical Terminology
While previous experience in a medical role is not mandatory, having a basic understanding of medical terminology will be beneficial. Brush up on common terms and phrases that may come up during the interview to demonstrate your willingness to learn.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of examples from your past experiences where you had to use your initiative to resolve issues or assist patients effectively.
