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- Tasks: Greet patients, manage enquiries, and support the smooth running of the practice.
- Company: Join Faraday Medical Practice, a dedicated team within NHS Scotland.
- Benefits: Enjoy flexible part-time hours and gain valuable experience in a healthcare setting.
- Why this job: Be part of a fast-paced environment where your communication skills can shine and make a difference.
- Qualifications: No specific medical experience required; just bring your enthusiasm and willingness to learn.
- Other info: Work 18 hours on Thursdays and Fridays, with pay based on experience.
Faraday Medical Practice seeks an enthusiastic, professional and courteous individual to join our hardworking team. In reception, you will be involved in greeting patients and visitors to the Practice as well as answering the telephone. You will help to signpost patients to the most appropriate service or clinician for their needs, help manage regular medication and deal with general enquiries.
In this role, you will form part of our current Administrative workforce, and help to maintain the smooth running of the Practice, and ensure consistency for our Patients. The work you will undertake is diverse and fast-paced. As such, we are looking for a motivated and hardworking individual, with excellent communication, IT, service skills, and the ability to use your initiative to serve patient needs. You must be able to offer a professional, efficient, courteous and confidential service to patients at all times.
Previous experience in a medical role, and knowledge of medical terminology would be an advantage, however we would be happy to accept applications from other backgrounds if the skills detailed in this advert can be demonstrated and you are willing to learn from colleagues and utilise remote learning as necessary.
We are offering 18 hours for the right candidate, with a working pattern of 8am to 6pm on 2 full days, Thursday and Friday. Pay will be based on experience and qualifications, and not linked to agenda for change, however to help manage your expectations, salary is expected to fall within an NHS banding 2.
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist (Part Time), Faraday Medical Practice, Coatbridge Health Centre
✨Tip Number 1
Familiarise yourself with the NHS and its values. Understanding the core principles of the NHS will help you demonstrate your commitment to patient care during any interviews or discussions.
✨Tip Number 2
Brush up on your communication skills. As a Medical Receptionist, you'll be the first point of contact for patients, so practice clear and courteous communication to ensure you can handle enquiries effectively.
✨Tip Number 3
Gain some basic knowledge of medical terminology. Even if you don't have prior experience in a medical role, understanding common terms will help you feel more confident and capable in the position.
✨Tip Number 4
Show your willingness to learn. Highlight your adaptability and eagerness to pick up new skills, especially in a fast-paced environment like a medical practice, as this will make you a more attractive candidate.
We think you need these skills to ace Medical Receptionist (Part Time), Faraday Medical Practice, Coatbridge Health Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Medical Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication, IT, and customer service skills in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles, especially in fast-paced environments.
Show Willingness to Learn: If you lack direct medical experience, express your eagerness to learn and adapt. Mention any relevant training or courses you are willing to undertake to enhance your knowledge of medical terminology and practices.
Professional Presentation: Ensure your CV and cover letter are professionally formatted and free from errors. Use a clear and concise writing style, and maintain a courteous tone throughout your application to reflect the professional nature of the role.
How to prepare for a job interview at NHS Scotland
✨Show Enthusiasm for the Role
Make sure to express your excitement about the position of Medical Receptionist. Highlight your interest in working within the NHS and how you can contribute to the team at Faraday Medical Practice.
✨Demonstrate Communication Skills
Since the role involves greeting patients and answering calls, be prepared to showcase your communication skills. You might want to practice common scenarios you could encounter, such as handling patient inquiries or managing difficult situations.
✨Familiarise Yourself with Medical Terminology
Even if you don't have prior medical experience, showing that you've taken the initiative to learn basic medical terminology can set you apart. It demonstrates your commitment to the role and your willingness to learn.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your genuine interest in the position and the practice. Consider asking about the team dynamics, training opportunities, or how they handle patient feedback.
