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- Tasks: Support survivors in their application for financial redress with emotional and practical assistance.
- Company: Join Penumbra, a leading provider of compassionate, trauma-informed services.
- Benefits: Flexible/Hybrid remote work, full-time permanent position, and a supportive team environment.
- Why this job: Make a real difference in the lives of survivors while developing your skills.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
- Other info: Inclusive recruitment process with support for candidates with disabilities and mental health conditions.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Location: Flexible/Hybrid remote
Full time – Permanent
Background
In 2010, the Scottish Government contracted the Scottish Human Rights Commission (SHRC) to develop a Framework for Justice and Remedies for Historic Abuse of Children in Care. This work led to an Action Plan to implement the recommendations of this framework.
Established in 2016, the In-Care Survivor Alliance was formed in support of a wider strategy developed by the Scottish Government to address the legacy of historic abuse in Scotland. Fully funded by the Scottish Government, the alliance is formed of three partners, the Glasgow Psychological Trauma Service (Glasgow Health and Social Care Partnership), Health in Mind and Penumbra. The Alliance’s work is supported by a further network of delivery partners.
- Future Pathways, a national support fund for survivors of abuse or neglect in care in Scotland, and;
- Redress Support, which provides assistance to survivors who apply for financial redress.
Redress Support Service
The Redress support service is a new initiative that aims to remove barriers that individuals might face in their application for financial redress. The service delivers emotional and practical support to applicants as required during their application process. You can find out more about our service here:redress-support.scot
About the Role
Penumbra employs the Link Workers who work with the Alliance. Penumbra is committed to the values of the Alliance and is a leading provider of person-centred, trauma-informed services that provide compassionate responses to people in distress.
Link Workers provide the support to those who contact, or are referred, to the service. The aim is to provide short-term support, and to arrange supports, from a pre-defined menu of options where support requirements appear to require more than the initial support conversations.
For more information, including full job description and application/interview guidance, please download ourrecruitment pack.
How to Apply
We cannot consider CVs – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.
Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.
Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” –recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us atrecruitment@penumbra.org.uk .
Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us atrecruitment@penumbra.org.uk .
Reference:
Contract Type: Permanent
Posted On: 15/09/2025
Closing Date: 29/09/2025
How To Apply: https://isw.changeworknow.co.uk/penumbra/vms/e/national_programmes/positions/dyLcr3s95dG68jZRssI6U6
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Link Worker - Redress Support employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Link Worker - Redress Support
✨Tip Number 1
Get to know the organisation! Research Penumbra and the In-Care Survivor Alliance. Understanding their values and mission will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it shows your enthusiasm for joining the crew.
✨Tip Number 3
Prepare for the interview by practising common questions related to trauma-informed care and support services. We want you to shine, so think about how your experiences align with the role of a Link Worker.
✨Tip Number 4
Apply through our website! Remember, we only consider applications submitted online. Make sure to check your spam folder for updates, and add us to your contacts to stay in the loop.
We think you need these skills to ace Link Worker - Redress Support
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Link Worker and how your skills align with our needs.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience and values match with our mission. Highlight relevant experiences that show you can provide compassionate support to those in distress.
Follow the Application Process: Remember, we can only accept applications through our website. So, make sure you complete your application there. If you have any issues, just drop us an email and we’ll sort it out!
Check Your Spam Folder: After you apply, keep an eye on your inbox for updates from us. Sometimes our emails might end up in your spam folder, so add 'Penumbra Careers' to your contacts to avoid missing any important info!
How to prepare for a job interview at NHS Scotland
✨Understand the Role
Before your interview, make sure you thoroughly understand the role of a Link Worker in the Redress Support service. Familiarise yourself with the key responsibilities and how they align with the values of the In-Care Survivor Alliance. This will help you articulate why you're a great fit for the position.
✨Show Empathy and Compassion
As a Link Worker, you'll be providing support to individuals who have faced significant challenges. During the interview, demonstrate your ability to empathise and connect with people in distress. Share examples from your past experiences where you've shown compassion and understanding.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Redress Support service and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Trauma-Informed Care Principles
Since the role involves trauma-informed support, brush up on the principles of trauma-informed care. Be ready to discuss how you would apply these principles in your work as a Link Worker, ensuring that you create a safe and supportive environment for applicants.
