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- Tasks: Lead the Additional Channels workstream for a major digital health initiative in Scotland.
- Company: NHS Education for Scotland is dedicated to improving health and social care through innovative technology.
- Benefits: Enjoy flexible working, generous leave, NHS discounts, and a solid pension scheme.
- Why this job: Join a dynamic team making a real impact on healthcare access across Scotland.
- Qualifications: Proven leadership experience, excellent communication skills, and ability to navigate complex environments.
- Other info: Remote recruitment process with online interviews scheduled for April 2025.
The predicted salary is between 42000 - 84000 £ per year.
Flexible Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.
Work Pattern: Fixed Term, Full Time, 37 hours per week. Fixed term or Secondment until 31 March 2027. For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team.
Who We Are: NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
Our Technology: We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud-based technology we deliver sustainable products and services for the future.
The Opportunity: The Digital Front Door (DFD) Programme is a Scottish Government sponsored major initiative to provide multi-channel digital access to data, information and Health and Social Care services for all people in Scotland. To enable delivery of the DFD Programme, which NES is leading and also the technology delivery partner, NTS is seeking a highly skilled and motivated Head of Service to fulfil the role of Workstream Lead for the Additional Channels workstream within DFD. Workstream Leads will provide leadership and co-ordinate specific major areas of work within the DFD Programme, ensuring collaboration and end-to-end delivery across the Programme.
Specifically, the Additional Channels workstream within DFD will focus on ensuring a multi-channel approach to support and complement the technical deliverables from DFD, including non-digital options to ensure equity of access. This will require extensive collaboration and co-ordination of contributors from different areas and organisations.
What We Love To See: The Workstream Lead for Additional Channels role requires a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Proven experience of leading collaborative teams and influencing at a senior level to achieve agreed outcomes, securing buy-in and reaching agreement of appropriate actions and solutions to deliver DFD while adhering to wider strategic needs.
- Owning, defining and delivering solutions at pace to achieve programme and strategic outcomes.
- Successfully navigating a fast-paced environment with often disparate and conflicting opinions and interests, ensuring collaboration and excellent team and stakeholder relationships.
- Highly effective communicator knowing how to make complex functional information and language simple for a diverse range of internal and external stakeholders (both verbally and in writing).
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary.
- Ability to work on own initiative within agreed Programme boundaries, to generate, organise and prioritise own workloads and that of others, and to meet strict deadlines.
Benefits Which Matter: As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and remote working.
- Generous NHS pension scheme.
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review.
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday.
- NHS discounts and more.
Diversity and Inclusion: Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work. We are focused on hiring the very best talent available for NES and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
If you are considering applying and feel it would be helpful to discuss this initially, please contact Next Steps: Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required. All applicants who are shortlisted for interview will be contacted by e-mail. Online interviews (including a presentation) are aimed to take place on the 29 April 2025. The presentation topic will be sent to candidates selected for interview. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
Head of Service – DFD Additional Channels Workstream Lead employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service – DFD Additional Channels Workstream Lead
✨Tip Number 1
Familiarise yourself with the Digital Front Door (DFD) Programme and its objectives. Understanding the programme's goals will help you articulate how your experience aligns with their mission during discussions.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in digital transformation initiatives. Building connections can provide insights into the role and may lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing collaborative teams. Be ready to share specific examples of how you've influenced senior stakeholders to achieve successful outcomes.
✨Tip Number 4
Practice simplifying complex information for diverse audiences. This skill is crucial for the role, so consider preparing a brief presentation on a relevant topic to demonstrate your communication abilities.
We think you need these skills to ace Head of Service – DFD Additional Channels Workstream Lead
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Service – DFD Additional Channels Workstream Lead. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Focus on your leadership experience, ability to influence at a senior level, and any previous work in collaborative environments.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your motivation for applying and how your background makes you a suitable candidate. Use specific examples to demonstrate your communication skills and ability to navigate complex situations.
Follow Application Guidelines: Ensure you follow all application instructions carefully. Remember that CVs are not accepted, so focus on submitting the required documents by the deadline. Double-check for any specific formatting or content requirements.
How to prepare for a job interview at NHS Scotland
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the Head of Service role and the specific responsibilities of the Workstream Lead for Additional Channels. Familiarise yourself with the Digital Front Door Programme and how it aims to improve access to health and social care services in Scotland.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in leading collaborative teams and influencing senior stakeholders. Be ready to discuss how you've navigated complex environments and secured buy-in for projects in the past.
✨Communicate Clearly and Effectively
Practice simplifying complex information for diverse audiences. During the interview, focus on clear communication, both verbally and in writing, to showcase your ability to convey important messages effectively.
✨Prepare for the Presentation
Since the interview includes a presentation, ensure you are well-prepared on the topic provided. Structure your presentation clearly, engage your audience, and be ready to answer questions that may arise from it.
