Director of Access – Acute Services
Director of Access – Acute Services

Director of Access – Acute Services

Glasgow Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead transformational change in patient access and care delivery across NHS Greater Glasgow and Clyde.
  • Company: Join Scotland's largest health board, serving 1.3 million people with a £4.5 billion budget.
  • Benefits: Make a meaningful impact while enjoying a dynamic work environment and professional growth opportunities.
  • Why this job: Shape the future of healthcare and improve patient experiences in a high-profile leadership role.
  • Qualifications: Senior management experience in NHS or Health and Social Care; degree-level qualification required.
  • Other info: Contact William Edwards for informal discussions about this exciting opportunity.

The predicted salary is between 72000 - 108000 £ per year.

NHS Greater Glasgow and Clyde is the largest health board in Scotland, delivering vital health services to a population of 1.3 million people across six local authority areas. With an annual budget of £4.5 billion and more than 40,000 dedicated staff, we provide a full spectrum of acute, primary, community, mental health, and tertiary services.

The Role

We are seeking a highly experienced and strategic leader to join our Acute Services team as Director of Access- Acute Services. This is a pivotal and high-profile role, offering a unique opportunity to lead transformational change and shape the future of patient access and care delivery across the health board. You will work closely with the Chief Operating Officer to deliver national and local Access and Waiting Times targets, ensuring high-quality, safe, and efficient patient care remains at the forefront of operational performance.

Key Responsibilities

  • Lead and champion the Patient Access agenda, developing and delivering long-term strategies aligned to national objectives.
  • Implement key initiatives, including the Recovery Plan and Scheduled Care Capacity Plan, to ensure national targets are consistently met.
  • Establish robust governance frameworks and performance monitoring systems, providing clear assurance to senior stakeholders.
  • Represent NHS Greater Glasgow and Clyde in national forums, acting as the key liaison with the Scottish Government’s National Access Team.
  • Collaborate across acute, multidisciplinary teams and other services to enhance outcomes, optimise capacity, and drive service improvement.

About You

We are looking for a confident and visionary leader, with substantial experience operating at a senior management or Board level within the NHS or Health and Social Care sector, ideally within a large, complex organisation. You will bring:

  • Demonstrable success in leading access and recovery strategies with a deep understanding of the Patient Access agenda.
  • A strong record of inspirational leadership, with the ability to engage and influence teams to achieve improved performance and patient outcomes.
  • High-level political awareness, resilience, and the capability to manage multiple priorities across a complex operating landscape.
  • A degree-level qualification is essential, with a Master’s degree or equivalent postgraduate qualification desirable.

Why Join Us?

This is an exceptional opportunity to make a meaningful impact in Scotland’s largest health board. As Director of Access, you will play a key role in improving the patient experience, leading innovation, and ensuring service sustainability for the future. If you are an ambitious, solutions-focused leader with the energy and insight to lead transformative change, we want to hear from you.

Informal Contact

For further information or to arrange an informal discussion about the role, please contact: William Edwards, Chief Operating Officer, Telephone: 0141 201 4616, Email:

Right to Work and Employment Conditions

All candidates must pass a Right to Work in the UK check. Candidates must submit authentic responses to all application questions without AI or automated assistance.

Director of Access – Acute Services employer: NHS Scotland

NHS Greater Glasgow and Clyde is an outstanding employer, offering a dynamic work environment where dedicated professionals can thrive while making a significant impact on the health of 1.3 million people. With a strong commitment to employee development, a collaborative culture, and a focus on innovation, we provide our staff with unique opportunities to lead transformational change in patient care. Join us in shaping the future of healthcare in Scotland, where your expertise will be valued and your contributions will directly enhance the quality of life for our communities.
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Contact Detail:

NHS Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Access – Acute Services

Tip Number 1

Network with professionals in the NHS and health sector, especially those involved in patient access and operational management. Attend relevant conferences or seminars to meet key players and gain insights into current challenges and innovations.

Tip Number 2

Familiarise yourself with the latest national Access and Waiting Times targets. Understanding these will not only help you in discussions but also demonstrate your commitment to aligning with the organisation's goals.

Tip Number 3

Prepare to discuss specific examples of how you've successfully led transformational change in previous roles. Highlight your experience in developing strategies that align with national objectives, as this will resonate well with the hiring team.

Tip Number 4

Reach out to the Chief Operating Officer, William Edwards, for an informal chat about the role. This can provide you with valuable insights and show your proactive approach, making you stand out as a candidate.

We think you need these skills to ace Director of Access – Acute Services

Strategic Leadership
Patient Access Management
Operational Performance Improvement
Governance Framework Development
Performance Monitoring Systems
Stakeholder Engagement
Collaboration Across Multidisciplinary Teams
Change Management
Political Awareness
Resilience in Complex Environments
Project Management
Data-Driven Decision Making
Communication Skills
Influencing and Negotiation Skills
Healthcare Policy Knowledge

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Director of Access – Acute Services position. Make sure to understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading access and recovery strategies within the NHS or Health and Social Care sector. Use specific examples that demonstrate your success in similar roles.

Showcase Leadership Skills: Illustrate your inspirational leadership qualities by providing examples of how you've engaged and influenced teams to achieve improved performance and patient outcomes. This is crucial for a high-profile role like this one.

Tailor Your Application: Customise your CV and cover letter to reflect the values and objectives of NHS Greater Glasgow and Clyde. Mention your understanding of the Patient Access agenda and how your vision aligns with their goals for transformational change.

How to prepare for a job interview at NHS Scotland

Understand the Patient Access Agenda

Make sure you have a solid grasp of the Patient Access agenda and its importance within the NHS. Be prepared to discuss how your previous experiences align with leading access and recovery strategies, as this will demonstrate your suitability for the role.

Showcase Your Leadership Skills

As a Director, you'll need to inspire and influence teams. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your ability to engage others and drive performance improvements.

Demonstrate Political Awareness

Given the high-profile nature of this role, it's crucial to show that you understand the political landscape of the NHS. Be ready to discuss how you've navigated complex environments and managed multiple priorities effectively.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges in patient access and care delivery, and be ready to propose innovative solutions that align with national objectives.

Director of Access – Acute Services
NHS Scotland
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  • Director of Access – Acute Services

    Glasgow
    Full-Time
    72000 - 108000 £ / year (est.)

    Application deadline: 2027-05-03

  • N

    NHS Scotland

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