Business Analyst - Digital

To advise and liaise with business sponsors to specify, initiate, develop and manage multiple eHealth projects/programmes across NHS Lanarkshire, ensuring successful programme delivery within agreed budget/timescales which deliver benefits to the organisation. To support and assist in the development of existing and new systems across a range of services supported by eHealth, making best use to assist both service users and patient care. To provide an analysis facility within eHealth that contributes to the design, development and implementation of eHealth systems and promotes/supports the required cultural change and business process improvement within NHS Lanarkshire. This will require the post holder to elicit and interpret service requirements and produce the appropriate specification documents. To report problems in the use of supported eHealth systems to immediate line manager and others including Application Management staff, system suppliers and other key NHS Stakeholders. This post covers a highly complex range of related and interdependent projects and programmes of work within NHS Lanarkshire.

This job is based in the Digital Programme Team based at Kirklands hospital Lanarkshire. This is a hybrid role currently with 2 days minimum in office and 3 days at home. The post holder may be required to travel to different sites across Lanarkshire; the frequency of this will be based on the needs of the service.

What we’ll need you to bring:

• Educated to degree level preferably in a computer-related discipline or prove an equivalent level of experience.
• Substantial qualifying experience demonstrable through previous posts/roles working in an eHealth, clinical environment or comparable health service environment.
• Good understanding of Health Care processes and procedures underpinned by theoretical knowledge & practical experience.
• Well developed, professional, presentational skills.
• Excellent analytical skills required to interpret complex reports and information.
• Ability to understand complex information, diagnose system issues & formulate appropriate solutions.
• Awareness of business analysis and project management methodologies.
• Strong customer awareness/focus with the ability to negotiate and influence change at all levels.
• Excellent formal, informal and interpersonal communication skills.
• Excellent organisational and time management skills required to prepare specification, scenario testing and systems appraisal documents.
• Ability to work under pressure and to deadlines.
• Patient, methodical with good attention to detail and the ability to concentrate for extended periods and willingness to see problems through to satisfactory conclusion.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

Contract type: Permanent Full time 37 hours

Location and Working Pattern: This role will be based in Digital Programme Team within Kirklands - NHSL Headquarters. This is a hybrid role, requiring employees to work from our office (Kirklands House) two days per week, with the remaining days available for remote work.

Looking to find out more? If you’re looking to find out more, then we would love to hear from you! Please contact Julie McCulloch, Digital Services Manager on julie.mcculloch@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Adnan Saddique, Recruitment Administrator on adnan.saddique@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email).

Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service.
• A minimum of 8 days of public holidays.
• Membership of NHS Pension Scheme, with life insurance benefits.
• Paid sick leave increasing with length of service.
• Occupational health services.
• Employee counselling services.
• Work-life Balance policies and procedures.

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Additional Information for Applicants: Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/

Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK: NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.