Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage waiting lists and administrative services in a dynamic healthcare environment.
- Company: Join NHS Greater Glasgow and Clyde, a leading healthcare provider in the UK.
- Benefits: Enjoy a part-time role with a supportive team and opportunities for professional growth.
- Why this job: Make a real impact on patient care while developing your skills in a diverse workplace.
- Qualifications: Experience in waiting list management and strong communication skills are essential.
- Other info: This is a fixed-term position with a Monday to Friday schedule.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Administration/Waiting List Manager – ECMS role at NHS Scotland
1 day ago Be among the first 25 applicants
Join to apply for the Administration/Waiting List Manager – ECMS role at NHS Scotland
Get AI-powered advice on this job and more exclusive features.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a fixed term post of 12 months.
The shift pattern for this post is Mon Fri 9-5.
Please note the salary is pro rata for part time hours.
General Medicine (South Sector) provides comprehensive inpatient and outpatient services to the population of NHS Greater Glasgow & Clyde and the West of Scotland. The General Medicine inpatient service is primarily based at the Queen Elizabeth University Hospital (QEUH) and Gartnavel General Hospital.
Outpatient services are located on three sites, Gartnavel General Hospital, New Victoria ACH, and QEUH. The service supports an extensive range of specialties and sub specialties, Gastroenterology, Respiratory, Cardiology, Inherited Cardiac Conditions, Diabetes and Endocrinology, Rheumatology, Immunology, General Medicine and Respiratory and Cardiac Physiology. The postholder will have overall responsibility for administrative services within the Sub-specialties they are responsible for, the job purpose includes:-
- Direct Management of designated Specialty Waiting Lists and Waiting Times, ensuring compliance with Treatment Time Guarantees (TTG) and Waiting Time targets.
- Pro-active lead role in Administration/Waiting List Training, management clerical staff to ensure compliance with waiting list procedures, in line with ‘New Ways’ procedures and the Patients’ Rights Act.
- Ensure provision of effective administrative (clerical) services to support delivery of clinical services within area of responsibility.
- Direct Line Management responsibility for designated speciality administration staff.
We are seeking an enthusiast Administration/Waiting List Manager who possesses excellent communication and interpersonal skills and is keen to develop and support new ideas to improve the service provision to patients and support creating a sustainable workforce. The ability to work under pressure, managing deadlines and responding to changing priorities is essential. Experience in waiting list management and staff management is essential.
Informal Contact: Chris Park, Interim Service Support Manager, 0141 451 6180, Christopher.park@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Administrative
-
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at NHS Scotland by 2x
Get notified about new Administration jobs in Glasgow, Scotland, United Kingdom.
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 3 days ago
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 week ago
Student Accommodation Administration Assistant / Receptionist
Glasgow, Scotland, United Kingdom 6 days ago
Glasgow, Scotland, United Kingdom 1 week ago
Clerical Officer/Receptionist – Specialist Children’s Services
Glasgow, Scotland, United Kingdom 1 week ago
Paisley, Scotland, United Kingdom 1 day ago
Clerical Officer/Receptionist – Specialist Children’s Services
Glasgow, Scotland, United Kingdom 1 week ago
Administration Assistant – Public Protection Service
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 4 weeks ago
Glasgow, Scotland, United Kingdom 3 weeks ago
Glasgow, Scotland, United Kingdom 1 day ago
Admin Assistant/PA – Nursing & Midwifery
Glasgow, Scotland, United Kingdom 2 days ago
Receptionist / Bartender (Crew Member) – MOXY Glasgow SEC
Glasgow, Scotland, United Kingdom 14 hours ago
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 14 hours ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 3 days ago
Administration Manager – Clinical Haematology
Glasgow, Scotland, United Kingdom 1 week ago
Paisley, Scotland, United Kingdom 2 weeks ago
Bothwell, Scotland, United Kingdom 4 days ago
Admin Assistant/PA – Nursing & Midwifery
Glasgow, Scotland, United Kingdom 1 day ago
Glasgow, Scotland, United Kingdom 1 day ago
Personal Assistant to Chair – Corporate Services
Glasgow, Scotland, United Kingdom 1 week ago
Glasgow, Scotland, United Kingdom 2 days ago
Glasgow, Scotland, United Kingdom 5 days ago
Hamilton, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 3 days ago
Hamilton, Scotland, United Kingdom 4 days ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 1 month ago
Glasgow, Scotland, United Kingdom 2 weeks ago
Glasgow, Scotland, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Administration/Waiting List Manager - ECMS employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration/Waiting List Manager - ECMS
✨Tip Number 1
Familiarise yourself with NHS Greater Glasgow and Clyde's services and values. Understanding their approach to patient care and administrative efficiency will help you align your responses during interviews and discussions.
✨Tip Number 2
Network with current or former employees of NHS Scotland, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of your experience in waiting list management and staff supervision. Highlighting your ability to manage deadlines and adapt to changing priorities will demonstrate your suitability for the role.
✨Tip Number 4
Research the 'New Ways' procedures and the Patients’ Rights Act as they relate to waiting list management. Being knowledgeable about these topics will show your commitment to compliance and improving patient services.
We think you need these skills to ace Administration/Waiting List Manager - ECMS
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Administration/Waiting List Manager position. Highlight key skills such as communication, interpersonal skills, and experience in waiting list management.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise your administrative capabilities, staff management experience, and any specific achievements related to waiting list management.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your background makes you a suitable candidate. Mention specific examples of how you've improved service provision or managed teams effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. Ensure that your responses are authentic and reflect your personal knowledge and experience, as per the guidelines provided.
How to prepare for a job interview at NHS Scotland
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Administration/Waiting List Manager. Be prepared to discuss how your previous experience aligns with managing waiting lists and administrative services.
✨Showcase Your Communication Skills
As this role requires excellent communication and interpersonal skills, think of examples from your past where you've successfully communicated with team members or patients. Be ready to demonstrate how you can foster a positive environment.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and manage deadlines. Prepare scenarios where you successfully navigated challenging situations, particularly in a healthcare setting, to illustrate your problem-solving skills.
✨Highlight Your Leadership Experience
Since the role involves direct line management of staff, be prepared to discuss your leadership style and experiences. Share specific examples of how you've motivated and managed teams in the past, especially in administrative roles.
