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- Tasks: Join our team as a Clerical Officer/Audio Typist, transcribing vital patient information.
- Company: Be part of NHS Dumfries and Galloway, a caring organisation in beautiful Scotland.
- Benefits: Enjoy free parking, supportive colleagues, and a flexible work environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
- Qualifications: Good communication, organisation skills, and a positive attitude are essential.
- Other info: In-person interview required; typing/audio test will be conducted.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit an enthusiastic individual to join NHS Dumfries and Galloway’s Acute & Diagnostic Administration Services Team as a Clerical Officer/Audio Typist.
The post holder will transcribe from digital dictation, letters, reports and discharge summaries for patients from outpatient clinics, patients discharged from wards and other outpatient appointments and will maintain patient records. Other duties also include dealing with incoming calls, mail, scanning and electronic filing of patient information ensuring electronic files for all patient reports, letters and general correspondence is up to date and available to the clinical team for decision / support maximising effective use of time.
Based within both Dumfries and Galloway Royal Infirmary (DGRI) and Mountainhall Treatment Centre (MHTC) the post holder will fulfil a crucial role in providing administrative and clerical support liaising and working with allocated multi discipline clinical teams and administration colleagues. The successful candidate should be a team player with a flexible ‘can do’ attitude as they will assist in a variety of areas dependant on service level objectives. Other attributes which we would be looking for the successful candidate to demonstrate on their application form and at interview is good communication and organisation skills with attention to detail, to be self motivated, enthusiastic and committed.
This post will be supported by Colleagues, Team Leader, Administration Services Co-ordinator and Administration Services Manager.
As an typing/audio test will require to be undertaken at interview you will need to be able to attend in person, we cannot offer interview via Teams.
Informal enquiries to Jen Stewart – Tel: 01387 246246 ext 74278 or Email: Jennifer.stewart19@nhs.scot
Please Note: The salary for this vacancy does not meet the minimum required for sponsorship
INFORMATION FOR ALL CANDIDATES
To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/
APPLICATION PROCESS – https://www.careers.nhs.scot/how-to-apply/application-process/
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
Please contact Jobtrain Candidate Support Hub – https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
- We recommend using the Internet Browser \”Google Chrome\” or \”Microsoft Edge\” when using Jobtrain. Users may also experience issues if accessing Jobtrain via mobile phone.
- DO NOT upload a CV as this will not be used for shortlisting purposes.
- Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
- Once you have submitted your application form you will be unable to make any amendments.
- Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
- If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
- Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels – mygov.scot
EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.
PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.
ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES
RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. .
WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.
UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).
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220946 Clerical Officer/Audio Typist employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 220946 Clerical Officer/Audio Typist
✨Tip Number 1
Familiarise yourself with the specific software and tools used for audio typing and digital dictation. Being able to demonstrate your proficiency in these areas during the interview will set you apart from other candidates.
✨Tip Number 2
Practice your typing speed and accuracy before the interview, as a typing/audio test is part of the selection process. Use online typing tests to improve your skills and ensure you're comfortable with the required pace.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will help illustrate your ability to handle the varied responsibilities of the Clerical Officer/Audio Typist position.
✨Tip Number 4
Reach out to current or former employees of NHS Dumfries and Galloway to gain insights into the work culture and expectations. This information can help you tailor your responses during the interview and show your genuine interest in the role.
We think you need these skills to ace 220946 Clerical Officer/Audio Typist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Clerical Officer/Audio Typist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft Unique Responses: In your application, you will need to answer three specific questions. Make sure your responses are unique and reflect your personal experiences. Use a Word document to draft your answers before copying them into the application to avoid timeouts.
Highlight Relevant Skills: Emphasise your communication, organisation, and attention to detail skills in your application. Provide examples of how you've demonstrated these skills in previous roles or experiences.
Check Your Application: Before submitting, double-check your application for any errors or omissions. Ensure that your email address is entered correctly, as all correspondence will be via email. Remember, once submitted, you cannot make amendments.
How to prepare for a job interview at NHS Scotland
✨Brush Up on Audio Typing Skills
Since a typing/audio test will be part of the interview, make sure to practice your audio typing skills beforehand. Familiarise yourself with different accents and medical terminology to ensure you can transcribe accurately and efficiently.
✨Showcase Your Communication Skills
As a Clerical Officer, you'll need to communicate effectively with clinical teams and patients. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations, to demonstrate your ability to work well within a team.
✨Highlight Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss specific instances where your attention to detail made a difference, whether in maintaining records or ensuring accuracy in documentation.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible 'can do' attitude. Think of examples from your past experiences where you adapted to changing circumstances or supported your team in various tasks, showcasing your willingness to contribute wherever needed.
