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- Tasks: Support management in daily operations and oversee administrative functions.
- Company: Join a friendly GP practice dedicated to high-quality patient care.
- Benefits: Flexible working hours and a supportive team environment.
- Why this job: Make a real impact on patient care while developing your leadership skills.
- Qualifications: Strong leadership, IT literacy, and excellent communication skills required.
- Other info: Opportunity for part-time or full-time hours; apply by 31st July 2025.
The predicted salary is between 36000 - 60000 £ per year.
Assistant Practice Manager Vacancy at Cove Bay & Kincorth Medical Centre
An exciting opportunity has arisen for a motivated, experienced manager to join our friendly and dynamic GP practice team in the role of Assistant Practice Manager.
We are a forward thinking, patient centred practice seeking an individual with strong leadership and organisational skills to support the smooth day-to-day running of our surgery. You will work closely with the management and clinical team to ensure the delivery of high quality care in a well-managed environment. Hourly rate will be commensurate depending on skills and experience.
Main Duties of the Job
As Assistant Practice Manager, you will:
- Support the management team in overseeing administrative and operational functions
- Supervise and support reception and administrative staff, including rotas, reviews and performance management
- Help manage reception complaints, incidents and patient feedback in line with practice policy
- Coordinate IT systems and support the use of clinical software
- Deputise for the management team in their absence
About Us
We are a well-established GP surgery with a list size of approximately 14,500 patients, supported by a dedicated team of GP’s, nurses, administrative staff and other healthcare professionals. We pride ourselves in delivering high quality patient care in a supportive and inclusive working environment.
Essential:
- Monday to Friday working required with full or part time hours considered.
- Demonstrate leadership skills and the ability to work well in a team-oriented atmosphere
- IT literacy with proficiency in Microsoft Office
- High level of accuracy and attention to detail
- Strong organisational and time management abilities
- Excellent communication and interpersonal skills to interact with patients and staff
- Ability to prioritise, multitask, problem solve, make decisions and work under pressure
- Commitment to continuous improvement and high-quality service delivery
- Flexibility to work occasional extended hours for practice needs
- Competence in handling confidential information with discretion
- Committed to teamwork and continuous improvement
Desirable:
- Previous experience in a management or supervisory role within a general practice setting
- Knowledge of NHS policies and procedures
- HR qualification in healthcare administration, business management or related field
- Knowledge of financial management processes
- Minute-taking and report-writing skills
- Driving license and access to transport due to being a two site practice
Come join us in making a difference in patient care while developing your skills in a supportive and collaborative environment.
Informal enquiries should be directed to Susan Gillan, Practice Manager by calling 0345 337 1170.
Please see attached job description and apply in writing or by email with CV and covering letter outlining your suitability for the role to:
Susan Gillan
Practice Manager
Cove Bay Health Centre, Earns Heugh Road, Cove Bay, Aberdeen, AB12 3FL
gram.kincorthadministrator@nhs.scot
Closing date is Thursday 31st July 2025
More details about our practice is available on our website: www.covebayandkincorthmedical.co.uk
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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220263 - Assistant Practice Manager employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 220263 - Assistant Practice Manager
✨Tip Number 1
Familiarise yourself with the specific operations of Cove Bay & Kincorth Medical Centre. Understanding their patient care philosophy and operational structure will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of the practice. They can provide valuable insights into the work culture and expectations, which can be beneficial when you’re discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed teams or improved processes, as this will showcase your suitability for the Assistant Practice Manager position.
✨Tip Number 4
Be ready to talk about your IT skills, especially with clinical software and Microsoft Office. Highlight any relevant experience that demonstrates your ability to manage IT systems effectively, as this is a key part of the role.
We think you need these skills to ace 220263 - Assistant Practice Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Practice Manager position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for the role. Mention specific examples from your past experience that showcase your leadership and organisational skills.
Highlight Relevant Experience: In your CV, emphasise any previous management or supervisory roles, particularly in a healthcare setting. Include details about your IT proficiency, communication skills, and ability to handle confidential information.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at NHS Scotland
✨Showcase Your Leadership Skills
As an Assistant Practice Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project, highlighting your ability to motivate and support others.
✨Familiarise Yourself with NHS Policies
Understanding NHS policies and procedures is crucial for this role. Brush up on relevant guidelines and be ready to discuss how you would apply them in practice, especially in managing complaints and patient feedback.
✨Highlight Your IT Proficiency
Since the role involves coordinating IT systems and clinical software, be prepared to discuss your experience with these tools. Mention specific software you've used and how you've leveraged technology to improve efficiency in previous roles.
✨Demonstrate Your Problem-Solving Skills
The ability to multitask and solve problems under pressure is essential. Think of scenarios where you've had to prioritise tasks or resolve conflicts, and be ready to share these examples during your interview.
