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NHS Resolution

Details

  • Number of employees
    1000+
  • Company Type
    Public

NHS Resolution is a vital part of the National Health Service (NHS) in the UK, dedicated to resolving concerns and disputes that arise within the healthcare system. Established to provide support and guidance, NHS Resolution plays a crucial role in ensuring patient safety and improving the quality of care across the NHS.

The organization focuses on three main areas: claims management, dispute resolution, and learning from incidents. By managing claims efficiently, NHS Resolution helps to protect the NHS from financial risks while ensuring that patients receive fair compensation when necessary.

In addition to claims management, NHS Resolution offers mediation and other dispute resolution services, fostering a collaborative approach to resolving conflicts between patients and healthcare providers. This not only aids in quick resolutions but also enhances relationships within the healthcare community.

Furthermore, NHS Resolution is committed to learning from past incidents to prevent future occurrences. Through comprehensive analysis and reporting, the organization identifies trends and shares insights with NHS bodies, promoting a culture of continuous improvement.

With a vision to be a leader in resolving disputes and enhancing patient safety, NHS Resolution collaborates closely with various stakeholders, including healthcare professionals, legal experts, and patient representatives. Their mission is to ensure that the NHS remains a safe and effective healthcare system for all.

By prioritizing transparency and accountability, NHS Resolution aims to build trust among patients and healthcare providers alike. The organization is dedicated to upholding the highest standards of service, ensuring that every claim and dispute is handled with care and professionalism.

In summary, NHS Resolution is an essential entity within the NHS framework, focused on resolving disputes, managing claims, and learning from experiences to enhance patient safety and care quality across the UK healthcare system.

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