Reception Administratoir

ob Title: Reception Administrator Location: Luther Street Medical Centre, PO Box 7, St. Aldates, Oxford, OX1 1UL Hours: 37 hours per week Monday – Friday shifts are: 8am – 4pm, 9am – 5pm and 10.30am – 6.30pm candidates must be available to work all shift patterns Trust Location: Oxford Health NHS Foundation Trust Role type: Temporary for 6 months with possibility of extension What you’ll be responsible for: · To act as a first point of contact for visitors and patients to the practice, both when attending in person and when contacting the practice by telephone and provide a welcoming environment for service users and visitors. · Maintain an efficient system for the provision of repeat prescriptions, liaising between patients and clinical staff to ensure the timely provision of repeat medication following agreed protocols · Dealing with patients who present with drug and alcohol addiction and mental health issues · Efficiently operate the EMIS appointment system for the clinical staff and undertake the day to day administration of the reception area. · Undertake and complete administrative tasks to help with the smooth operations of the Centre, as requested by senior administrator and senior receptionist · Complete any audio typing as required in a timely and accurate manner. To provide support to the Senior Practice Administrator as appropriate to the job role This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. You’ll learn the following whilst working at the trust: 1. An in depth understanding of the roles and responsibilities involved in working within the NHS 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You’ll have the following skills/experience: · Administration experience · Proven customer care experience · Comfortable dealing with patients who present with drug and alcohol addiction and mental health issues as this can be a challenging environment · Reception experience · Competent with Microsoft office programmes As a member of NHS Professionals, you have fantastic benefits: · Competitive pay rates- work this week, get paid next week · Essential support when you need it- 24/7 365 days- call us anytime · Multi locational- work across neighbouring Trusts · Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone · Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements · Training and development opportunities- Keep up with the essentials and more · Build holiday allowance for every shift you work- your work life balance is important to us · Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website